Results 1 to 9 of 9

I have a Rogers Pearl which is running .51 of 4.2. Rogers just released .67, ... BlackBerry Pearl forum

  1. #1
    juched's Avatar
    juched no está en línea Stack level 2
    Join Date
    Dec 2006
    Posts
    23

    Unable to Update Software on Pearl

    Advertisement



    I have a Rogers Pearl which is running .51 of 4.2. Rogers just released .67, so I downloaded the EXE, ran the install, but it isn't prompting me to upgrade my phone when I connect to desktop manager.

    Any ideas?

  2. #2
    StaceyRVC's Avatar
    StaceyRVC no está en línea Community pro
    Join Date
    Jun 2006
    PIN/ID
    Ask Me!
    Posts
    9,321

    Re: Unable to Update Software on Pearl

    Locate the vendor.xml on your computer and delete it, you should be ok then

  3. #3
    juched's Avatar
    juched no está en línea Stack level 2
    Join Date
    Dec 2006
    Posts
    23

    Re: Unable to Update Software on Pearl

    Any idea why I would need to do this if I have a Rogers phone and this is a Rogers update?

    Will I miss any settings that they updated by removing this file?

    Thanks.

  4. #4
    Toddboy71's Avatar
    Toddboy71 no está en línea Device Pro
    Join Date
    Jan 2006
    PIN/ID
    T o' Bee
    Posts
    2,384

    Re: Unable to Update Software on Pearl

    ~via BB (wap.pinstack.com)~
    You shouldn't have to delete the vendor file. However, do you have a previous OS on your computer? If so, delete it and reboot your computer. In any event, rebooting your computer would be a good start.

  5. #5
    juched's Avatar
    juched no está en línea Stack level 2
    Join Date
    Dec 2006
    Posts
    23

    Re: Unable to Update Software on Pearl

    Ok, I tried that. I uninstalled the OS (I never had a previous OS installed before this one), rebooted, then re-installed this build from Rogers, and then tried to run Desktop Manager. No luck.

    So I tried shutting down my blackberry, pulling the battery for a minute, and rebooting it.

    Still no luck. Maybe it was a bad release from Rogers.

  6. #6
    juched's Avatar
    juched no está en línea Stack level 2
    Join Date
    Dec 2006
    Posts
    23

    Re: Unable to Update Software on Pearl

    I decided to rename the vendor.xml and it is updating now. Should I just go straight to .71?

    What has been addressed in .71?

    Thanks.

  7. #7
    LizzieLiz's Avatar
    LizzieLiz no está en línea Stack level 2
    Join Date
    Dec 2006
    Posts
    63

    Re: Unable to Update Software on Pearl

    I'm on Rogers and got the new Rogers OS just now but I can't install it. Actually, I was the one who initially posted about the update so I guess the joke's on me! I tried deleting version .51 from the computer and restarting but I still don't get the update prompt! I called Rogers support and they are useless so could anyone here help me out? What's this vendor file and where do I find it? What happens when I delete or rename this file? Help please!!!

  8. #8
    Babusg33's Avatar
    Babusg33 no está en línea Stack level 2
    Join Date
    Jan 2007
    PIN/ID
    20940b1d
    Posts
    37

    Re: Unable to Update Software on Pearl

    well, your phone may not do this, but there is a delay when answering calls, and when someone calls and u move the track ball is silence's the call.

  9. #9
    juched's Avatar
    juched no está en línea Stack level 2
    Join Date
    Dec 2006
    Posts
    23

    Re: Unable to Update Software on Pearl

    Just goto C:\Program Files\Common Files\Research In Motion\AppLoader and rename vendor.xml to vendor.old.

    Now try again.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •