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as the title says, I am unable to get the media manager to come up ... BlackBerry Pearl forum

  1. #1
    enycetony's Avatar
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    Unable to get media manager to come up on DM

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    as the title says, I am unable to get the media manager to come up with the Desktop manager, i have the latest desktop manager as well as the latest software installed onto my PC, and in my phone info, i have the 4.2 software.

  2. #2
    reddog187's Avatar
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    Re: Unable to get media manager to come up on DM

    What message do you get when you try to access it? Do you even get a message? What BB do you have? Is it the version with Roxio?

    It would be much appreciated if you filled out your profile so we can better assist you further, thanks
    Last edited by reddog187; 02-17-2008 at 10:18 PM.

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    Re: Unable to get media manager to come up on DM

    Reddog is right, nice Tony... There are BBs, like mine, where the Media Manager won't run.

  4. #4
    Schufly's Avatar
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    Mine is the same way... I just gave up on it. It will just not work, and Roxio help is a bummer

    Quote Originally Posted by reddog187 View Post
    What message do you get when you try to access it? Do you even get a message? What BB do you have? Is it the version with Roxio?

    It would be much appreciated if you filled out your profile so we can better assist you further, thanks


    there is no message, when Roxio open up, it won't recognize the BB attached to the system. DM sees it. Roxio, not so much.
    Last edited by reddog187; 02-17-2008 at 10:37 PM.
    Andy

  5. #5
    enycetony's Avatar
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    Re: Unable to get media manager to come up on DM

    i have a BB pearl 8100. I have the DM software which INCLUDES the media manager. My previous version that came with the BB cd has it, but this is the most up to date version and this DOES NOT have it. Is there something special i have to do to get it to show up?

  6. #6
    enycetony's Avatar
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    Re: Unable to get media manager to come up on DM

    still unable to get this to work... anyone have any ideas?

  7. #7
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    Re: Unable to get media manager to come up on DM

    Does it not recognize your blackberry at all or does it just not recognize the media card?

  8. #8
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    Re: Unable to get media manager to come up on DM

    enycentony,

    Not sure hust what you installed but...You may want to uninstall your current DM and try a re-install following the links in Haydens post here:
    http://blackberryforums.pinstack.com...re_v4_3_a.html

    Let us know how it goes!
    BlackBerry® Certified Support Specialist
    The Shark Tank

  9. #9
    enycetony's Avatar
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    Re: Unable to get media manager to come up on DM

    i believe neither of those is the problem. I think it may have to do with the software but i'm not sure. on my profile i have listed what versions of the software are on my pc and on the phone. When I first installed the software via CD, the desktop manager had 5 icons, 1 being media manager. I have since then recently updated to the newest software from the tmobile website, which has only 4 icons, no media manager. I read that there is a roxio media manager that comes with it, and i did download the software that includes the media manager. I searched my computer for this roxio software and it is nowhere to be found. I tried to reinstall the DM software, and i do not see an option to install the roxio media manager software. I'm downloading the multi-language version right now, and hopefully that may have it... otherwise I really do not know what to do to get media manager to work. my phone is basically just useful for making calls at this point.

  10. #10
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    Re: Unable to get media manager to come up on DM

    thanks GaryF, i will try that now.

  11. #11
    enycetony's Avatar
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    Re: Unable to get media manager to come up on DM

    got it to work, thanks a lot pinstack!

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