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i have had my pearl 8130 a short time and every music file i load ... BlackBerry Pearl forum

  1. #1
    mfoley4017's Avatar
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    "unable to display file" on music files

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    i have had my pearl 8130 a short time and every music file i load onto it gives me the above message, regardless of whether it is on the device memory or the storage card i use.

    the demo music works fine, so i don't know what the problem is. the songs are itunes mp4 format.

    thanks for the help

  2. #2
    tafaghodi's Avatar
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    Re: "unable to display file" on music files

    i also have the same problem although it is not with all music. Some songs I load is fine others give me the same messege. I think it has somehting to do with the way it is encoding but I have not pin pointed the problem yet.

  3. #3
    cyberspastic's Avatar
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    Re: "unable to display file" on music files

    did you try loading music through roxio? what format are the songs in?

  4. #4
    mfoley4017's Avatar
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    Re: "unable to display file" on music files

    i have tried loading the files directly from my computer and using the roxio media manager. i have yet to be able to play a loaded song on my pearl. all are aac format songs, one purchased directly from itunes.

  5. #5
    reddog187's Avatar
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    Re: "unable to display file" on music files

    It's missing a module.

    Use this thread #7 http://blackberryforums.pinstack.com...on_issues.html

  6. #6
    Rcbjr's Avatar
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    Re: "unable to display file" on music files

    I thought that itunes purchased audio files had to be converted to mp3 to play correctly. Don't know for sure but I thought that was the case. And there is an issue that does give this error, so red is probably correct.

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  7. #7
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    Re: "unable to display file" on music files

    I am having the same problem with my pearl 8100. It is a cingular phone that i unlocked to use with Tmobile contract. i have 1G sd card and everysong i try to play it says unable to open file. they are all in .mp3 format!! I am getting frustrated with this dang thing! lol

  8. #8
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    Re: "unable to display file" on music files

    Also sometimes the BB doesn't like the way some rippers encode the files. You may want to re-encode them.

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    Re: "unable to display file" on music files

    Quote Originally Posted by dgaines2002 View Post
    I am having the same problem with my pearl 8100. It is a cingular phone that i unlocked to use with Tmobile contract. i have 1G sd card and everysong i try to play it says unable to open file. they are all in .mp3 format!! I am getting frustrated with this dang thing! lol
    Please perform a reboot. Do you get an error message when it comes back up? If so, what is the message?

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  10. #10
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    Re: "unable to display file" on music files

    i will try to reboot the pearl!

  11. #11
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    Re: "unable to display file" on music files

    how do u reboot the pearl 8100?

  12. #12
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    Re: "unable to display file" on music files

    pull the battery out

  13. #13
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    Re: "unable to display file" on music files

    oh thought u meant reboot the os and everything lol

  14. #14
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    Re: "unable to display file" on music files

    after reboot error message : uncaught exception application registry.waitfor(0xac3ae76427d17f19)timeout

  15. #15
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    Re: "unable to display file" on music files

    I would also like to know a fix, mine is doing the same thing.

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