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hello everyone, i just purchased my red 8100 over last week the phone is great. ... BlackBerry Pearl forum

  1. #1
    gummieebear's Avatar
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    Thumbs down Unable to Read File Black Berry Red 8100

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    hello everyone,
    i just purchased my red 8100 over last week the phone is great. i was playing with it yesterday and i encountered some problems:
    1) unable to open file. i cannot open all the pictures in my media card
    2) some applications i believe are corrupted.
    3) the media net and browser are no longer on my menu
    4) the "compose mms" function does not exist

    anybody out there encountered these kind of problems? I have done a hard reset and other things. my phone service plan is cingular.

  2. #2
    XLiMBS's Avatar
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    Re: Unable to Read File Black Berry Red 8100

    1)Those pictures are most likely of an unsupported format so you'll have to convert them to a supported format.

    2)Are these third party apps? If so then you should just delete them and reinstall them.

    3/4)Resend your service books by;
    -->Going to Options
    -->Advanced Options
    -->Host Routing Table
    -->Press Menu Key
    -->Select Register Now

    ~via BB (wap.pinstack.com)~

  3. #3
    b_d0za's Avatar
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    Re: Unable to Read File Black Berry Red 8100

    I've heard of people having problems like that with their new red pearl. Try searching this forum. I beleive they had to reinstall the OS.

    Did you run the switch device wizard in DM?

    Check this link: http://blackberryforums.pinstack.com...new_pearl.html

  4. #4
    b_d0za's Avatar
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    Re: Unable to Read File Black Berry Red 8100

    Or if you are on cingular check this out:

    http://blackberryforums.pinstack.com...ease_help.html

  5. #5
    gummieebear's Avatar
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    Re: Unable to Read File Black Berry Red 8100

    thanks for the help I got the problems fixed by downloading the OS again

  6. #6
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    Re: Unable to Read File Black Berry Red 8100

    Can u tell me again the whole things you done, I am having a the same problem and still not fit.
    Thanks!

  7. #7
    gummieebear's Avatar
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    Re: Unable to Read File Black Berry Red 8100

    Quote Originally Posted by BoomHung
    Can u tell me again the whole things you done, I am having a the same problem and still not fit.
    Thanks!
    I'm not sure what your service provider is, but to fix mine I went to http://na.blackberry.com/eng/services/desktop/ and downloaded the latest operationg system on my pc than opened up my desktop manager and clicked on app. loader and downloaded the OS back on my pearl. I hope that helps. Make sure you backup your files before you do this, so everyhting you added on your phone will be saved.

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