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Im on the phone with AT&T Customer Service/Warranty Dep. because my phone is giving my ... BlackBerry Pearl forum

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    takadante's Avatar
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    ugghhhh....refurbished phones

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    Im on the phone with AT&T Customer Service/Warranty Dep. because my phone is giving my SOS: SIM CARD REJECTED, I have a white screen, AND my keys are messed up(i press AS and get L?). I hope they replace it. This is ridiculous. I was so happy with it. I didnt think so much could wrong at once. Ive done many wipes and reinstalls to try and fix this problem. NOTHING WORKS! Haha wish me good look with this guy on the phone

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    Re: ugghhhh....refurbished phones

    Oh my Lord! Thank YOU! They are replacing it free of charge. Coming in the mail by Friday.

    Does anyone know what PHYSICAL damages consist of?

    And when AT&T receives the phone, do they actually check for problems, or do they send it directly to the manufacturer?

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    Re: ugghhhh....refurbished phones

    tmo is cracks in plastic or screen and thats it so i hope for you att is similar

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    Re: ugghhhh....refurbished phones

    pretty much and water damage
    I Unlock All Mobile Devices, questions just ask

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    Re: ugghhhh....refurbished phones

    Oh I know. AT&T is SO strict about water damage, and how it voids your warranty. I had a Samsung E317, and they wouldnt exchange it because of water damage. I never even got it wet. Apparently, when I kept it in the bathroom with me while I took a shower, moisture got in....

    My life sucks...

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    Re: ugghhhh....refurbished phones

    hey technically it is water damage if the showers moisture got inside. u took in there with you at your own risk
    I Unlock All Mobile Devices, questions just ask

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    Re: ugghhhh....refurbished phones

    I got a refurbed too!!!

    but its fine so far... just dont really have money to use the features... damn it! haha

    i friggen need the Data Plan :/


    oh well... at least i didnt have to pay for the phone :] and its still pretty awsumos
    1st Generation BlackBerry Pearl 8100 Owner ^^

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    Re: ugghhhh....refurbished phones

    Quote Originally Posted by harry3334 View Post
    hey technically it is water damage if the showers moisture got inside. u took in there with you at your own risk

    I know it is considered water damage, I just didnt realize that the water vapor during a shower can do that....

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    Re: ugghhhh....refurbished phones

    Quote Originally Posted by takadante View Post
    I know it is considered water damage, I just didn't realize that the water vapor during a shower can do that....
    the industry verbiage has evolved into "moisture damage"... so it can include water, sweat, food/beverage, excessive humidity... etc...

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    Re: ugghhhh....refurbished phones

    I just got my refurbished pearl and havent had a problem. The only trouble i had was a program i deleted but i reloaded the software and it works fine.

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