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i have this problem that i cant seem to fix. i have added my brother's ... BlackBerry Pearl forum

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    bzzztobee's Avatar
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    Trouble with caller ID

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    i have this problem that i cant seem to fix. i have added my brother's cell number in my address box next the mobile field, yet whenever he calls me, the caller id indicates it is an "unknown number". i did put the area code in front of the actual phone in the address, even tried adding a "1" before it but nothing works, it still doesnt recognize him. what am i doing wrong?

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    rashard's Avatar
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    Does your brother have anything set up on his phone to hide his number?
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    Quote Originally Posted by rashard View Post
    Does your brother have anything set up on his phone to hide his number?
    hhmmm how do i check that ?

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    His number must be set to private on either his phone or through his provider.
    ~via BB (wap.pinstack.com)~

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    Quote Originally Posted by raychelabcdefg View Post
    His number must be set to private on either his phone or through his provider.
    ~via BB (wap.pinstack.com)~
    i believe you must be right because this doesnt happen with any other calls except from him. he has a sony ericsson w580i, how does he take off the private setting on his phone, and if it's set through his provider, does he have to call the company to fix this?

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