Results 1 to 4 of 4

I am using: Desktop Manager 4.6.0.12 MS Outlook 2007 Blackberry Pearl 8100 I want to ... BlackBerry Pearl forum

  1. #1
    philstens's Avatar
    philstens no está en línea Stack level 1
    Join Date
    Aug 2008
    Posts
    2

    Trouble loading apps and syncing

    Advertisement



    I am using:
    Desktop Manager 4.6.0.12
    MS Outlook 2007
    Blackberry Pearl 8100
    I want to Synchronize thru USB 2.0, not the internet

    Application Loader says, "No software is available for your device"
    I press the "Browse Button" and its looking for a file with *.alx or *.ali
    I have searched the entire computer and the Disk that came with the
    Blackberry Pearl 8100. There are no files with this extension.

    The Desktop Mgr does recognize the (PIN) number of the device.

    the Update summary says "No software update is required for your device."

    I have spent over 60 hrs loading and unloading programs. The Blackberry
    Tech Support was a Joke

    The Geek Squad at Best Buy wanted $235.00 to fix it but admitted they had never done it before. A service man in Pasadena asks $45.00 and Hour and if he has to download the programs it could take several hours.

    Can anyone please advise what I should do??

  2. #2
    philstens's Avatar
    philstens no está en línea Stack level 1
    Join Date
    Aug 2008
    Posts
    2
    Quote Originally Posted by philstens View Post
    I am using:
    Desktop Manager 4.6.0.12
    MS Outlook 2007
    Blackberry Pearl 8100
    I want to Synchronize thru USB 2.0, not the internet

    Application Loader says, "No software is available for your device"
    I press the "Browse Button" and its looking for a file with *.alx or *.ali
    I have searched the entire computer and the Disk that came with the
    Blackberry Pearl 8100. There are no files with this extension.

    The Desktop Mgr does recognize the (PIN) number of the device.

    the Update summary says "No software update is required for your device."

    I have spent over 60 hrs loading and unloading programs. The Blackberry
    Tech Support was a Joke

    The Geek Squad at Best Buy wanted $235.00 to fix it but admitted they had never done it before. A service man in Pasadena asks $45.00 and Hour and if he has to download the programs it could take several hours.

    Can anyone please advise what I should do??

  3. #3
    doughdaddy's Avatar
    doughdaddy no está en línea Device Pro
    Join Date
    Apr 2007
    Posts
    3,715
    OK, this is my attempt to be better than BB support while being cheaper than Best Buy. My answers to your questions are in the quote below in BLUE.
    Quote Originally Posted by philstens View Post
    I am using:
    Desktop Manager 4.6.0.12
    MS Outlook 2007
    Blackberry Pearl 8100
    I want to Synchronize thru USB 2.0, not the internet
    Unless you are using BES (mail through work) your sync will be via USB and the PC. If you are using BES through work then you don't have a choice in the matter and that kind of ends this.


    Application Loader says, "No software is available for your device"
    I press the "Browse Button" and its looking for a file with *.alx or *.ali
    I have searched the entire computer and the Disk that came with the
    Blackberry Pearl 8100. There are no files with this extension.
    The Desktop Mgr does recognize the (PIN) number of the device.
    the Update summary says "No software update is required for your device."
    This is because you need to load the OS for the 8100 onto the PC. You can find the latest version for your device here: http://blackberryforums.pinstack.com...ad.php?t=76342 and the thread also assists in installing the OS. Read it carefully.

    I have spent over 60 hrs loading and unloading programs. The Blackberry
    Tech Support was a Joke

    The Geek Squad at Best Buy wanted $235.00 to fix it but admitted they had never done it before. A service man in Pasadena asks $45.00 and Hour and if he has to download the programs it could take several hours.

    Can anyone please advise what I should do??

  4. #4
    aquaman1322's Avatar
    aquaman1322 no está en línea Stack level 1
    Join Date
    Aug 2008
    Posts
    5
    along these same lings I have been able to download the afi or alx documents but some of the files come up as a RAR or RAD how do I put them on there and also music from the computer I do not know how to do this please Help Me!!

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •