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I just got the BB Pearl yesterday and I want to sync the BB with ... BlackBerry Pearl forum

  1. #1
    itsbizar's Avatar
    itsbizar no está en línea Stack level 1
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    Trouble installing Desktop Manager Software

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    I just got the BB Pearl yesterday and I want to sync the BB with Outlook, which I'm assuming I have to install the DM software to do this...except, every time I try to install the darn software, I get an error message (on my computer). I even went to BlackBerry's website and downloaded the newer version of the DM software, but when I attempted to install that I got this error code:
    Error 1720. There is a problem with this Windows Installer Package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action RIM_InstallOptionalAdminFiles script error -2147024770, : Line 8, Column 1,

    I got this error message with both the upgraded DM software and the DM included in the box. Has anyone encountered this problem? Or, better yet, does anyone know how to fix it?
    Thanks!

  2. #2
    Rcbjr's Avatar
    Rcbjr no está en línea Stack Pro
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    Re: Trouble installing Desktop Manager Software

    That's a problem with your windows installation, there is a solution in the microsoft support page. I don't have time to search there for you, I gotta run for a while and don't browse while driving .
    Sorry,
    Rcbjr
    ~via My BB Curve (wap.pinstack.com)~

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