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alright so this morning i go to use my phone and for some reason of ... BlackBerry Pearl forum

  1. #1
    jfudge01's Avatar
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    trackball problem. please help!

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    alright so this morning i go to use my phone and for some reason of another, the trackball will scroll but i cant select anything. when i push down on the button, nothing happens. i have to push and push and push and once in a while i might get lucky and it will work. anybody know the reason for this? or is it something i have to send my phone in for? well hopefully theres an easy explanation and not an expensive one. thanks in advance, jess

    oh yeah ps i never drop my phone or anything like that. i take such good care of it, it just leads me to believe it wouldnt physically break like that

  2. #2
    Ranz's Avatar
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    Re: trackball problem. please help!

    hey there welcome! if its a new phone take it back to the retailer you got it from show them whats happening. I don't beleive Ive seen anyone with that problem at least not yet. If it is new it should come with some type of warranty, i imagine. good luck

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    Re: trackball problem. please help!

    do you keep it in your pocket? There's a trackball cleaning and dissassembly at the top of this forum stickied. http://blackberryforums.pinstack.com..._pictures.html

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    Re: trackball problem. please help!

    Quote Originally Posted by reddog187
    do you keep it in your pocket? There's a trackball cleaning and dissassembly at the top of this forum stickied. http://blackberryforums.pinstack.com..._pictures.html


    Thanks red, forgot about that one!

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    Re: trackball problem. please help!

    ~via BB (wap.pinstack.com)~them lint bunnies will get it

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    Re: trackball problem. please help!

    yeah i actually did take it apart right after i posted the thread, as per red dog's instructions, i did everything except the actuall assembly but it still looked really clean and the contact between the metal switch and the assembly looked lint free so i dunno. all i know is i didnt buy any extended warranty so that sucks.

  7. #7
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    Re: trackball problem. please help!

    I had mine 3 days, and the trackball would move fine, but it wouldn't register when I moved it left on the screen. AT&T gave me a new phone with no problems.

  8. #8
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    Blackberry Trackball Replacement

    you can get a replacement from www.blackberry8100parts.com for $9

  9. #9
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    ~via BB (wap.pinstack.com)~

    Sounds like a battery pull is in order.

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