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I have an 8100 with a 4.1 OS program. I added the colorpearl dowload a ... BlackBerry Pearl forum

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    formul8's Avatar
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    Question Trackball moves but keyboard does nothing - bricked

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    I have an 8100 with a 4.1 OS program. I added the colorpearl dowload a few days ago and these weird things started happening with the keyboard being slow. Now the trackball moves around the screen, but does nothing when pressed and the keyboard does nothing either. Cannot makes calls or do anything with the phone other than turn it on but reinsterting the battery.

    I took out the SIM card and put in into my old Moto RAZR so I can make calls and the SIM card sets the phone number to make calls, but none of the contacts are there when I try to load them.

    Took the Pearl to a T-Mobile store and they told me the warranty ran out and it is easier and cheaper to buy a new phone.

    What is happening and any way to unbrick this phone??

    Thanks in advance!

  2. #2
    j llama's Avatar
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    Re: Trackball moves but keyboard does nothing - bricked

    Try wiping the trackball to begin with, then try using Desktop Manager to unistall the colorpearl software, then try loading 4.2 OS
    BlackBerry® Certified Support Specialist

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    formul8's Avatar
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    Re: Trackball moves but keyboard does nothing - bricked

    T-mobile has ax special for a new pearl for free with a new contract. Better than trying to messWith this tired old unit.

    ~via BB (wap.pinstack.com)~

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    Re: Trackball moves but keyboard does nothing - bricked

    I'm not a pearl expert but I know that when one button on my keyboard wasn't working and we called TMobile, they said the entire keyboard runs off software, and resetting the software can fix the keyboard.
    So maybe try deleting the program, and then find out how to restart the software?

  5. #5
    formul8's Avatar
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    Re: Trackball moves but keyboard does nothing - bricked

    I was bored this afternoon, so I followed the instructions on how to clean the trackball and rollers, then cleaned the contact with a cotton swab and some alcohol and now the phone works fine!!

    I got a new phone for FREE along with a $50 gift card from Ritz Camera with a contract extension anyways. Looks like I have a spare!

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