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when the trackball is pressed under any circumstances, it sends me to the call log. ... BlackBerry Pearl forum

  1. #1
    Babusg33's Avatar
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    trackball issues. pearl not even week old!!!

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    when the trackball is pressed under any circumstances, it sends me to the call log. i did the wip of the whole phone, and havent installed any 3rd party programs. OS is .71, any suggestions? phone is not even a week old!!!

  2. #2
    cherrichiodo's Avatar
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    Re: trackball issues. pearl not even week old!!!

    have you tried a battery pull?
    if this just started happening and a battery pull doesn't fix it, i'd take it back...get a new one.

  3. #3
    Babusg33's Avatar
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    Re: trackball issues. pearl not even week old!!!

    yeah i did the battery pull. yeah thats what i figure still got that 14-day exchange policy...

  4. #4
    peterbabiy's Avatar
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    Re: trackball issues. pearl not even week old!!!

    Even if it was after 14days u still should get an exchange since this aint no physical damage

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