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Hello, I need some help with my Pearl. I have the TMobile leather holster for ... BlackBerry Pearl forum

  1. #1
    slieman's Avatar
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    Trackball answers calls when holstered...very frustrating!

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    Hello,

    I need some help with my Pearl. I have the TMobile leather holster for the pearl. The problem is that when holstered, and calls come in, sometimes the trackball answers the call, and I have no idea they are listening to me. How do i disable the trackball from doing this. The phone is locked also when holstered. Very annoying.

    Thanks.

  2. #2
    hayden's Avatar
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    Re: Trackball answers calls when holstered...very frustrating!

    Make sure you have the latest OS installed on the Pearl. When the Tmo Pearl was 1st launched that was an issues fixed in OS updates:
    http://www.t-mobile.com/bbupgrade/

  3. #3
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    Re: Trackball answers calls when holstered...very frustrating!

    see this for more on the trackball: http://blackberryforums.pinstack.com...rs_report.html

  4. #4
    slieman's Avatar
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    Re: Trackball answers calls when holstered...very frustrating!

    Thanks for thr quick replies. I have the this specific OS loaded (4.2.0.64). The problem still occurs though.

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    Re: Trackball answers calls when holstered...very frustrating!

    adjust trackball sensitivity options.

  6. #6
    reddog187's Avatar
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    Re: Trackball answers calls when holstered...very frustrating!

    Quote Originally Posted by slieman
    Thanks for thr quick replies. I have the this specific OS loaded (4.2.0.64). The problem still occurs though.
    You may want to upgrade the OS. The Cingular .71 and .73 OS is less buggy.

  7. #7
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    Re: Trackball answers calls when holstered...very frustrating!

    if you have a holster with a sleeper magnet. the magnet must be near the keypad.
    in my case I have to put the pearl in the oem tmobile holster upside down so the phone stays asleep! try that
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  8. #8
    slieman's Avatar
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    Re: Trackball answers calls when holstered...very frustrating!

    Since I've had the phone with the holster, I've always placed it backwards so the LCD stays away from the magnet. Unfortunately it doesn't help with this problem. So I should use the lowest sensitivity available? Sorry but this sucks...especially with such a vital feature onthe phone.

  9. #9
    kayos72's Avatar
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    Re: Trackball answers calls when holstered...very frustrating!

    not backwards upside down so the mag rests on the keypad thats how mine has to be to avoid the answer issue

    when was the last time you did a batt pull?
    phone on batt out 30 sec then back in
    try that to start
    post back
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  10. #10
    slieman's Avatar
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    Re: Trackball answers calls when holstered...very frustrating!

    Ok..i will try to place the phone upside down to avoid the answering. I will also pull my batt for 30 sec. Thanks everyone.

  11. #11
    kayos72's Avatar
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    Re: Trackball answers calls when holstered...very frustrating!

    let us know!
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  12. #12
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    Re: Trackball answers calls when holstered...very frustrating!

    slieman to be honest with you its just the T-Mobile Case that they sell... I work for T-Mobile and used that case... I had to upgrade to the LambSkin Leather case that blackberry makes.. It has a swivle clip and the sensor in the case is much more accurate.. That issue that you are having was a problem wit the pearl @launch but was fixed with the software upgrade.. BOTTOM LINE BUY THE BLACKBERRY CASE...
    rSaKi124

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