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Every time I take my phone out of my case when it rings it stops ... BlackBerry Pearl forum

  1. #1
    schmiidty's Avatar
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    trackball

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    Every time I take my phone out of my case when it rings it stops ringing is there any way to fix this I think it rolls the trackball and stops the ringing

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    Re: trackball

    What OS version u using? This problem would only happen with the older version and not with the latest one which is .64

    To find info about your OS go to Options/About

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    Re: trackball

    Peter is right, make sure you have the latest software on your pearl.

    ~via BB (wap.pinstack.com)~

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    Re: trackball

    ~via BB (wap.pinstack.com)I have 64 I will upgrade thanks

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    Re: trackball

    Ok i have a case that shuts the phone screen off until a call comes thru. But mine is doing the same thing and i have the latest OS 4.2.0.71. As soon as the trackball is touched by me getting it out of the case it stops ringing. Is there something else i need to set to get it to stay on until i answer it. Thanks.

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    Re: trackball

    The only thing that I know would do the trick for most phones is upgrading the OS. U're saying you have the latest one, I cant think of any other reasons why it do that. Maybe try changing the profile?

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    Re: trackball

    Ok, where do i need to go to change the profile. I am using one of the unlocked Themes, surely that has nothing to do with it. Thanks.

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    Re: trackball

    (Hand hitting head) never mind I remembered how to change the profile. I also have a custom profile set up on my blackberry. I am going to try chaning that to see if that is the problem. Thanks.

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    shadow63's Avatar
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    Re: trackball

    Well it is mg case. When the phone is out of the case and it rings I can touch the trackball and it keeps ringing. But if it is in the case it will stop ringing when I start to remove it. Weird. Any ideas? Thanks. ~via BB (wap.pinstack.com)~

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    Re: trackball

    I think with mine it starts the vibe ring over hold on i'll check
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

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    Re: trackball

    ok, my os is .64 in the case the ring starts pulling it out it it statrs over it's silent just long enough to get it to my face. also if I press any button, NOT THE TRACKBALL, its starts the ring tone over.
    hope this is what you were looking for?
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

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    Re: trackball

    Quote Originally Posted by shadow63
    Well it is mg case. When the phone is out of the case and it rings I can touch the trackball and it keeps ringing. But if it is in the case it will stop ringing when I start to remove it. Weird. Any ideas? Thanks. ~via BB (wap.pinstack.com)~
    Maybe it happens cause u're hitting the volume btns?

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    Re: trackball

    I have the same issue. I have .64 OS and when i go to pull the pearl out of the T-Mobile case with the magnet the ringer stops. Would love some help on this

  14. #14
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    Re: trackball

    No I am not hitting the side volume keys. I have the same case that Jason1114 has and the same issue. It might just be the case. Cause I tried a call and when it rang I took the phone out and it stopped ringing (like it went on silent) but I did not answer the call and just waited and a few seconds later after coming out of the case the phone started ringing again. It might be the T-Mobile case. Thanks everyone.

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