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TIM is the major italian telecom company. But After-market service (Businness) is very poor with ... BlackBerry Pearl forum

  1. #1
    irombeach's Avatar
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    Thumbs down TIM Italy Incapable company!

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    TIM is the major italian telecom company.
    But After-market service (Businness) is very poor with BB devices.
    My company has 2 BB Pearl (with a BB Free Internet) and 3 or 4 Nokia N70 (without any internet profile).
    After 1 month I decide to switch my Nokia N70 with a BB.
    I put my SIM (originally without BB internet profile) on a new BB pearl.
    Obviously my BB now haven't any internet access.
    1 month ago I called TIM Businness service asking a profile switching, but after 1 month and a million calls nothing happens.
    TIM s**k...

  2. #2
    cherrichiodo's Avatar
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    Re: TIM Italy Incapable company!

    and all you are doing is asking to switch your plan to a blackberry plan?

    that IS horrible very sorry to hear that

  3. #3
    irombeach's Avatar
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    Re: TIM Italy Incapable company!

    Yes Cherri, I only ask to switch my profile!! So I'll waiting for...

  4. #4
    ItsNowOrNever's Avatar
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    Re: TIM Italy Incapable company!

    Is there anyoen else you can go to?

  5. #5
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    Re: TIM Italy Incapable company!

    ~via BB (wap.pinstack.com)~

    Man, I hate when people call me at work and ask to speak to a supervisor or manager right away, but you may have to do that. Light a fire under their a@#! Sorry...

  6. #6
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    Re: TIM Italy Incapable company!

    Quote Originally Posted by irombeach
    TIM is the major italian telecom company.
    But After-market service (Businness) is very poor with BB devices.
    My company has 2 BB Pearl (with a BB Free Internet) and 3 or 4 Nokia N70 (without any internet profile).
    After 1 month I decide to switch my Nokia N70 with a BB.
    I put my SIM (originally without BB internet profile) on a new BB pearl.
    Obviously my BB now haven't any internet access.
    1 month ago I called TIM Businness service asking a profile switching, but after 1 month and a million calls nothing happens.
    TIM s**k...
    Know how you feel, I'm with them too!!!

  7. #7
    irombeach's Avatar
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    Re: TIM Italy Incapable company!

    Tomorrow I'll call TIM's call center supervisor!!... Thanks a lot!!!

  8. #8
    irombeach's Avatar
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    Thumbs down Re: TIM Italy Incapable company!

    Today I've sended a FAX to TIM Businness... I'm still waiting. :cry:

  9. #9
    GotPearl?'s Avatar
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    Re: TIM Italy Incapable company!

    hopfully they will fix it for you I mean how hard is it to switch a plan I mean come on.

  10. #10
    absolved's Avatar
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    Re: TIM Italy Incapable company!

    ...I still like their zen theme though... :x

    ~via BB (wap.pinstack.com)~

  11. #11
    irombeach's Avatar
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    Thumbs up Re: TIM Italy Incapable company!

    Yes!!! Now my BB works!!! Gtalk, maps and browser are OK!!!
    Bye Claudio
    ____________________
    All my FREE BB themes on
    http://irombeach.nxserve.net/news.php
    'Works in progress'
    ____________________


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