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Left my Pearl on top of the car and drove away. I have the pearl ... BlackBerry Pearl forum

  1. #1
    cordell383's Avatar
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    Thumbs up This Really Stinks

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    Left my Pearl on top of the car and drove away. I have the pearl back but screen was solid grayish. Then it would it not turn off so i took out the battery to hopefully reset it and now it will not turnn back on.
    When i put the batt back in the LED goes red after a min or so the LED blinks green but no screen.

    Happened after 4 months
    Now does Blackberry warranty that , how do i contact them, and how do i get my address book off the phone , never saved to SIM?

    Thanks

  2. #2
    calm_tiger's Avatar
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    Re: This Really Stinks

    Do you pay a monthly fee for insurance with your service provider? If so, give them a call.

  3. #3
    mred612's Avatar
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    Re: This Really Stinks

    ~via BB (wap.pinstack.com)~warranty only covers malfunctions of the phone, not 2 be mean, but it doesnt cover user error!

  4. #4
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    Re: This Really Stinks

    T-mobile offers for 40/year full coverage (including user error) for a 120$ co-pay i think mine is.. which is better than whatever they charge for a new one 300+.

    Hope you signed upf or that! But yea your warranty wont fly on this one.
    Last edited by ericugs; 03-14-2007 at 09:35 PM.

  5. #5
    cordell383's Avatar
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    Re: This Really Stinks

    Ya i thought that about the warranty and there is no damage to the outside of the case. So could i say it just stopped working..
    And yes i do pay insurance and is $110 seem high for a deductible ?
    But my real concern is the phone book on the phone..

  6. #6
    ljbyar's Avatar
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    Re: This Really Stinks

    Is your phone book synched with Outlook?

  7. #7
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    Re: This Really Stinks

    Sorry to hear that, sweet talk the carrier rep and see what happens!

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    avante's Avatar
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    Re: This Really Stinks

    Sorry about the mishap. If you can't get any help from tmo then check craigslist. It won't bring your addy book back if you haven't synched it but you can get them for high 1's low 2's nowadays. At least around here that is.

  9. #9
    COJO 24's Avatar
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    Re: This Really Stinks

    Well if you can ever get a new phone and the old one to turn on you could bluetooth the address book and you would have it back. Hopefully you will get it back on and you can try this. That sucks though that you have to go through all of the trouble of getting a new phone even though it is nice to have a brand new phone, lol!!

    Anyway hope everything goes good and hopefully my advice will be able to work for you,

    COJO 24

  10. #10
    gazar's Avatar
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    Re: This Really Stinks

    next time time you meet her try to be a bit more carefull with her lol

  11. #11
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    Re: This Really Stinks

    even though it will not turn on can you do a backup with desktop manager?
    if so just do a backup and when the new one is there go to switch device wizard on the desktop manager
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  12. #12
    cordell383's Avatar
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    Re: This Really Stinks

    tryin the desktop manager but it seems to freeze up..

  13. #13
    cordell383's Avatar
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    Re: This Really Stinks

    Heres what happens now, i have no idea whats on the sreen but i can connect and desktop manager loads, but when i select to do a back up or selected backup it stays on the screen and states " time remaining" and freezes doesnt move. I have a password set on the fun does it ask for a password again on the phone because again my screen doest work.

    I really dont even know if it is on will the Pearl connect to the desktop when is off but battery is in.......


    Thanks

  14. #14
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    Re: This Really Stinks

    ~via BB (wap.pinstack.com)~

    I agree, sweet talk the rep. It just stopped working hehe:

  15. #15
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    Re: This Really Stinks

    i wouldnt tell them wut really happened i would say it just stopped workin

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