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alright. . . its kind of confusing. . . im having a problem with my ... BlackBerry Pearl forum

  1. #1
    Ekzt1nr's Avatar
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    This Is Weird!!! Or My Own Stupidity!

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    alright. . . its kind of confusing. . .

    im having a problem with my emails. . .as far as my email address when it getds sent to another email. . .for example:

    say my email address is 123@blackberry.net
    and i send an email to a friend
    when she receives it, instead of seeing 123@blackberry.net they see sumthing totally different. . .sumone elses email address. . . it will show johnQ@aol.com or sumthing. . . .

    i wanna change it so that it shows my email address. . .

    does anyone know how i can change that?

    plz let me know step by step. .

    thanx

    ekzt

  2. #2
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    Re: This Is Weird!!! Or My Own Stupidity!

    Hmm...did you buy this unit used? Check the settings here:

    OPTIONS>ADVANCED>MESSAGE SERVICE
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    Re: This Is Weird!!! Or My Own Stupidity!

    not used. . .brand spanking new. . . .went into options and checked if that was changed. . . .and it has it the correct way there. . . but it still shows up as sumone elses email when i send it out. . .i know cuz i tested it with my main email accout

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    Re: This Is Weird!!! Or My Own Stupidity!

    Look in your service books and see if the phantom email account is there.

    Options-Advnaced-Service books
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    Re: This Is Weird!!! Or My Own Stupidity!

    ~via BB (wap.pinstack.com)~ I know you said it is a new device, but maybe someone bought it, setup a BIS address and then returned the BB. Its obvious that if they did, they forgot to delete the address and unregister the PIN and IMEI. I would call the carrier and see if they can find this out.

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    Re: This Is Weird!!! Or My Own Stupidity!

    nope nuthing in there. . . .

    let me clarify it more. . .maybe that will help

    -my email is 123@mycingular.blackberry.net
    -i have a friend whom i always email at work. . . lets say her email address is thisgirl@aol.com
    -now, when i go to write another email, to lets say . .sumoneelse@aol.com that person looks at the email and sees it like if it was sent by thisgirl@aol.com when it was really sent by 123@mycingular.blackberry.com

    thats the issue im having

    and its a problem cuz shes getting sum of my emails cuz people think thats from me. ..

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    Re: This Is Weird!!! Or My Own Stupidity!

    im pretty sure its brand spanking new. . . .everything was in perfect condition, even smelled brand new.lol

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    Re: This Is Weird!!! Or My Own Stupidity!

    Ok - that is clearer (is that that a word?) and even stranger then what I thought! Does this happen with 100% of the emails you send and is it always the same email addy?

    BTW - is your correct address in the Message Service Setting?
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    Re: This Is Weird!!! Or My Own Stupidity!

    yes its correct in the message service setting. . . and yes it happens with all the emails i send and its always showing that same address

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    Re: This Is Weird!!! Or My Own Stupidity!

    Before we try anything else pull the battery with the phone powered on. Leave it out for 60 seconds and then replace it. Best to try the simple stuff first!


    Ek - who is your carrier?
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    Re: This Is Weird!!! Or My Own Stupidity!

    ok. . .whuts next?. . . sumthing tells me your getting closer to resolving this issue. .lol

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    Re: This Is Weird!!! Or My Own Stupidity!

    cingular is my carrier. . .sorry bout that

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    Re: This Is Weird!!! Or My Own Stupidity!

    Send a test email and see if that helped. The other thing I would like you to do is to check your settings on your carriers BIS page and make sure that you did not enter anything in the "reply to" field. Do you know how to access this?
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    Re: This Is Weird!!! Or My Own Stupidity!

    not at all. . . im sending the test email now. . . let me know how to check the BIS page

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    Re: This Is Weird!!! Or My Own Stupidity!

    test email failed. . .

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