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Today I noticed that I have no call log or text history. When I send ... BlackBerry Pearl forum

  1. #1
    dprivette's Avatar
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    Question Text Msg

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    Today I noticed that I have no call log or text history. When I send a SMS text the recipient receives it fine but I still do not get any history of it nor am I receiving any text messages. Any thoughts? I looked at my settings and the network carrier is correct and history settings are set to last 30 days.
    Thanks,

  2. #2
    ljbyar's Avatar
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    Re: Text Msg

    Hello Dprivette and Welcome to the Stacks. You may be running low on memory. When was the last time you performed a cold boot? Pull out battery with BB on, wait 30 seconds then put battery back in. Let us know if that works for you.

  3. #3
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    Re: Text Msg

    Did I mention I added, Google Maps, and 3 games yesterday? So I'm pretty certain you are correct, Question I now have is how do I or can I remove apps directly from the phone or do I have to connect it to my PC and use BB Manager?

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    Re: Text Msg

    you also need to make sure that you allow the call logs and the sent messages to be filed instead of hid.

    for the calls,

    go to phone
    go to options
    go to call logging
    select your specific options from there.

    for the messages,
    go to messages
    go to options
    go to general options
    select your options from there...


    hope that helps

  5. #5
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    Re: Text Msg

    I can confirm that is a sign of low memory. The removing battery will help out the log and other issues briefly. But you'll still experiance that hourglass when loading pics, and apps and such. The best thing to do is free up the memory using the steps mentioned above!! I hope we were able to help!!

  6. #6
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    Re: Text Msg

    You can see how much memory you have left: Options--Status file free--out of the box you usually have about 15mb.
    Google Maps takes up nothing, the games probably not much. You should have memory left. I bet it's a setting as he said above.
    BB Pearl, Seidio rubberized case.

  7. #7
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    Re: Text Msg

    It's also a good idea to go into Options/Advanced/Applications and delete those programs you don't need such as all the extra languages that you don't use regularly.

  8. #8
    dprivette's Avatar
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    Re: Text Msg

    [FONT=Verdana]Ya know, I'm in IT and no stranger to Forums but I have to say I am really impressed with this one. Talk about fast, friendly and knowledgeable...My issue is now fixed after following your suggestions. Thank you everyone!!!! [/FONT]

  9. #9
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    Re: Text Msg

    Glad u've got it!!! If u have anyother q's let us know

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