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hello. i bought my bb 8100 pearl barely a month ago and was super excited ... BlackBerry Pearl forum

  1. #1
    jufran's Avatar
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    Still White Screen!! Help!

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    hello.

    i bought my bb 8100 pearl barely a month ago and was super excited about it. i got a 2gig microsd for it and everything went pretty well.... until one time while i was watching a movie that i uploaded in it, the screen suddenly lightened until everything turned bright white. so i immediately turned it off. when i switched it on, it was ok. i thought the movie might have been corrupted so i erased the video. two days after, everytime i leave my bb idle for about an hour, when i check it, blank, just white screen.

    the problem worsened so i found this forum and thought it just might need an upgrade coz when i checked mine, it was just .67 or something. so i upgraded it to 109. it was ok for 2 days and then the same thing - white screen.

    i tried the jl commander to wipe out everything and reinstall a new os again. still the same thing - white screen. is this a hardware problem already? the screen would sometimes be ok but then after several minutes it would just fade.

    can anybody help?? this seems to be a common problem with pearl, though... but i still hope there's something i can still do to make my bb work...

    thanks!!!

  2. #2
    surianto's Avatar
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    Re: Still White Screen!! Help!

    if you already use jl commander to wipe and re-install new os but the problem still exists, that it might be hardware problem. try to claim your pearl while it is still in warranty

  3. #3
    reddog187's Avatar
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    Re: Still White Screen!! Help!

    White screen is a hardware problem. Up top where the similar threads are there's this link:

    http://blackberryforums.pinstack.com...te_screen.html

    Thats the solution if you phone is not under warranty. IF it is send it in like surianto suggested.

  4. #4
    surianto's Avatar
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    Re: Still White Screen!! Help!

    wow, what a good thread! thanks for sharing it brother

    Quote Originally Posted by reddog187 View Post
    White screen is a hardware problem. Up top where the similar threads are there's this link:

    http://blackberryforums.pinstack.com...te_screen.html

    Thats the solution if you phone is not under warranty. IF it is send it in like surianto suggested.

  5. #5
    mothy's Avatar
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    Re: Still White Screen!! Help!

    Very good thread. My 8830 went white screen on me. I had to wipe and start over but it worked. I have now re established connection to the company BES and reloaded all of my apps. Thanks stackers I thought I was %$#ED!!!!!

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