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OK . M y wife and I both got new pearls from sprint about 2 ... BlackBerry Pearl forum

  1. #1
    oundn's Avatar
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    sprint TV

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    OK
    . M
    y wife and I both got new pearls from sprint about 2 weeks ago. Love em. When we watch videos on sprint TV as soon as it ends phone completely shuts down like it does when you take out battery. Please help!

  2. #2
    cipher916's Avatar
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    I read on another Forum that it's due to a Sprint software issue that will soon be fixed. You should call customer service to confirm. Good Luck!

    "I spent hours talking with Sprint and after further investigation, it was discovered that several other complaints occurred referencing the same problem. I have the new os for Sprint and it still hard resets my phone after watching Sprint TV for approx. 3 minutes. I was informed that it's a software problem on the Sprint side and that it should be fixed soon. I hope this is true because it frustrating."

  3. #3
    oundn's Avatar
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    Thank you cipher. Ill look forward to that.
    ~via BB (wap.pinstack.com)~

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  5. #5
    oundn's Avatar
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    I have the .127 os. Is there a newer one out?
    ~via BB (wap.pinstack.com)~

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