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so i put some songs on my pearl. they were playing just fine until i ... BlackBerry Pearl forum

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    CapriW's Avatar
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    Songs wont play! help!

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    so i put some songs on my pearl. they were playing just fine until i downloaded the "color pearl" application for the trackball. now all it says is unable to play file. anyone know how to fix it? ive tried taking the memory card out and that doesnt work. also in when i turn my phone off then back on it says "uncaught exception application registry. wait for timeout???

  2. #2
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    Re: Songs wont play! help!

    Have you tried a soft reset?

    try restoring your BB.

    If the above don't work, someone will be along.

    ~via BB (wap.pinstack.com)~

  3. #3
    CapriW's Avatar
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    Re: Songs wont play! help!

    sorry for my ignorance... soft reset? restore?

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    Re: Songs wont play! help!

    Sorry hun,

    Soft reset is a battery pull

    Restore meaning running DM or desktop manager on your PC

    ~via BB (wap.pinstack.com)~

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    Re: Songs wont play! help!

    What OS version you running? Would recommend updating to Cingy's .89 release or the new .101 if you're on .64 or older.

    ~via BB (wap.pinstack.com)~

  6. #6
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    Re: Songs wont play! help!

    so i downloaded the new version and did all the steps that it said in the instructions and im still having the same problem

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    Re: Songs wont play! help!

    u took the color pearl app out right?
    --------------------------------------------------------
    - j a n e l l
    Theirs more to life than cell phones...Theirs BLACKBERRY's

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    Re: Songs wont play! help!

    i did now... would that be te problem?

    same problem still
    Last edited by CapriW; 08-03-2007 at 08:44 AM.

  9. #9
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    Re: Songs wont play! help!

    after taking it out, did you do a soft reset/battery pull?
    --------------------------------------------------------
    - j a n e l l
    Theirs more to life than cell phones...Theirs BLACKBERRY's

  10. #10
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    Re: Songs wont play! help!

    yuuup

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    Re: Songs wont play! help!

    oh goodness so you said you took out the color p app out...

    try wiping and reloading the os.

    if that don't work, I don't know what else to help you with. hopefully someone will be along shortly
    --------------------------------------------------------
    - j a n e l l
    Theirs more to life than cell phones...Theirs BLACKBERRY's

  12. #12
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    Re: Songs wont play! help!

    sorry again... what exactly is the os?

    and yes i remvoed the program color pearl

  13. #13
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    Re: Songs wont play! help!

    oh and thanks so much for all your help!!

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    Re: Songs wont play! help!

    OS Operating System thru DM on your PC

    and your welcome
    --------------------------------------------------------
    - j a n e l l
    Theirs more to life than cell phones...Theirs BLACKBERRY's

  15. #15
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    Re: Songs wont play! help!

    one thing i did notice was it didnt take it 15 to 20 minutes for the media manager to update onto my computer... maybe it didnt do it right?

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