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okay.. this morning my phone was working fine! about 3 hours later my phone started ... BlackBerry Pearl forum

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    gumby4321's Avatar
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    someone help!! im gonna cry!!

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    okay.. this morning my phone was working fine! about 3 hours later my phone started to OVERHEAT. like it got so hot that burned my hand a little bit.. so i look at my phone and it says low battery.. turned it off put it in my charger and it still said "battery is to low to turn on radio" or something like that.. so i turned it off completely.. charge it for a little bit and now it doesnt turn on.. so i went to the tmobile store they popped in a battery from someone elses pearl.. no go.. still didnt turn on.. so i figure if i leave it charging for a good 3 hours itll work again.. go to work come home and in the backround of my phone (* note: the phone it still off) there is a battery with a slash through it right in the middle.. what does that mean???? also i havent backed up anything since 2 months ago!!!!! i need to just turn it on to back it up.. can any1 PLEASE HELP ME..

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    reddog187's Avatar
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    Re: someone help!! im gonna cry!!

    You're OS is corrupt... You need to reload it onto your Device.

    Use this thread: http://blackberryforums.pinstack.com...uter_wont.html

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    Re: someone help!! im gonna cry!!

    will it erase everything on my phone?? that battery thing only shows up when its in the charger

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    Re: someone help!! im gonna cry!!

    have you done a back-up lately? does desktop manager see that your bb is connected?

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    Re: someone help!! im gonna cry!!

    last back up was like a month ago.. or 2? it was weird cuz i was using it.. then like 15 min later.. it felt like it was sittin in the sun.. so i turned it off to cool it.. then bam "low battery" then bam "battery to low to turn on radio" then bam.. shuts off.. green light keeps blinking for a good 5 min. then bam wont turn on anymore

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    Re: someone help!! im gonna cry!!

    thats alot of bams

  7. #7
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    Re: someone help!! im gonna cry!!

    i know.. kinna sad and mad cuz i dont want anything to erase.. all i needa do is back it up

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    Re: someone help!! im gonna cry!!

    So it's not turning on right? And the picture that is giving you is the battery or is it something that looks like a cassette tape?

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    Re: someone help!! im gonna cry!!

    battery...with a slash.. im pretty sure it is

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    Re: someone help!! im gonna cry!!

    it shows up after putting it with the charger for a certain amount of time and when i take it off.. it disappears.. already tried 3 new batterys

  11. #11
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    Re: someone help!! im gonna cry!!

    yup!! its the battery with a red slash right in the middle of the phone

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    Re: someone help!! im gonna cry!!

    have you tried to connect it to desktop manager?

  13. #13
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    Re: someone help!! im gonna cry!!

    yup... tried that no go

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    Re: someone help!! im gonna cry!!

    Well, if you've tried 3 new batteries I'm not sure what to tell you.

    Were they all batteries designed for your pearl?

    I think you may be out of luck. Maybe check the connection between the battery and phone?
    Last edited by reddog187; 12-18-2007 at 03:41 AM.

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    Re: someone help!! im gonna cry!!

    try this thread...
    http://blackberryforums.pinstack.com...red_slash.html

    if it isn't the hardware, then you will probably need the thread reddog gave you above...

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