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Need help!!! I just got this AT&T BB Pearl from a friend of mine. I'm ... BlackBerry Pearl forum

  1. #1
    knluu's Avatar
    knluu no está en línea Stack level 1
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    SMS text message feature missing

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    Need help!!!

    I just got this AT&T BB Pearl from a friend of mine. I'm unable to send or reply to SMS text messages.
    When I go into messages and highlight the SMS text message, and click the drop down to reply to the SMS text message, there is no reply SMS text message listing. I only have call person or email.

    I've tried reloading the BB OS software. I have the latest version of the OS software which is 4.2.1.96
    Also have Desktop Manager version: 4.2

    Any help would be appreciated. I've spoken with AT&T's technical support, they were unable to help:-(

  2. #2
    Lavagirl's Avatar
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    AoleLava
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    Re: SMS text message feature missing

    It sounds like you may not have the service books for text messaging on your device.

    Log on to BIS and send service books:
    https://bis.na.blackberry.com/html?brand=mycingular
    then you also need to register HRT:
    on BB go to Options>Advanced Options>Host Routing Table>Menu>Register Now

    Try this and do a battery pull and see if you have any luck.

    I would also give ATT a call and ask if they have Provisioning set up on your account.
    You can go into your Service books and check if it is there as well:
    Options>Advanced Options>Service Books
    See the Official Latest OS threads updated regularly for All Devices.
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  3. #3
    knluu's Avatar
    knluu no está en línea Stack level 1
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    Re: SMS text message feature missing

    Does this make a difference if the phone has been unlocked? I'm unable to register.

    Thanks, Ken

    Much appreciated.

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