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I have my options set to keep my messages forever but about once a month ... BlackBerry Pearl forum

  1. #1
    random155's Avatar
    random155 no está en línea Stack level 2
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    SMS and calls keep disappearing

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    I have my options set to keep my messages forever but about once a month they disappear along with my call log. How do I keep these things forever?

  2. #2
    GaryF's Avatar
    GaryF no está en línea Stack Moderator
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    random,

    Your BB will clear call logs, messages, etc when it gets low on resources (memory). Take a look at your memory under Options - Status - File Free=?

    In my blog you will find a link to a thread with several suggestions to free up your device memory and prevent this issue.
    BlackBerry® Certified Support Specialist
    The Shark Tank

  3. #3
    jay_man33's Avatar
    jay_man33 no está en línea Stack level 3
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    DO IT....so worth it!
    GaryF saved my behind!
    Best of Luck!

    JM
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