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Anyone else having issues with their Seido hard plastic case? My wife's pink plastic case ... BlackBerry Pearl forum

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    ericjmess's Avatar
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    seido plastic case falling apart

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    Anyone else having issues with their Seido hard plastic case? My wife's pink plastic case (no seriously, HER case ) is getting these hairline cracks and all the clips that hold it together are chipping. She keeps her phone in her purse and doesn't do any battery pulls, so the case hasn't come off since she put it on. For the price I thought it would have lasted longer... I will try to get some pics to show you what I mean.

    -- Eric

  2. #2
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    Re: seido plastic case falling apart

    ugh, my bb didn't take any clear pics of her bb... but here is a start:




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    Re: seido plastic case falling apart

    they have a warranty for (i believe) 6 months. so if its still within that period, you can just send it back and they will send you a brand new one. i'm sure seidioseidio will post eventually to let you know that too.

    i know of the warranty, because exact same thing happened to mine. for $35 (with shipping), i was disappointed with the durability (thought maybe it just happened to be the one i got).

    that being said...i have the brand new one i got as a replacement for sale in BBay. haha.

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    GaryF's Avatar
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    Re: seido plastic case falling apart

    Eric

    Have you contacted them? I would bet they will stand by their product. Also he is a memeber here - you may want to send a PM if you are having problems.

    http://blackberryforums.pinstack.com...=newpm&u=37568
    BlackBerry® Certified Support Specialist
    The Shark Tank

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    Re: seido plastic case falling apart

    I recently had to send back my clip for my Pearl because the locking thingamajig wasn't working, they sent me a new one w/o a problem...

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    Re: seido plastic case falling apart

    I'm sure they wouldn't have a problem replacing the case

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    Re: seido plastic case falling apart

    i had a similar problem with my rubberized case, and had received a replacement in less than a week. i am sorry to see the lack of durability, but am pleased with the customer service from seidio

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    - tom -'s Avatar
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    Re: seido plastic case falling apart

    I suggest you guys use this one:

    http://speckproducts.com/bbpearl-seethru.html

    I'm using it and happy with that...

    -tom-

  9. #9
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    Re: seido plastic case falling apart

    hey ericjmess i have the same case as you man i bought about 4 months ago, and yea that sh*t falls apart real fast, the plastic squares to lock the case together like 2 of them are broken, so i threw that away, i use a holster now, trust me man its so much better,

  10. #10
    seidioseidio's Avatar
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    Re: seido plastic case falling apart

    Quote Originally Posted by ericjmess
    Anyone else having issues with their Seido hard plastic case? My wife's pink plastic case (no seriously, HER case ) is getting these hairline cracks and all the clips that hold it together are chipping. She keeps her phone in her purse and doesn't do any battery pulls, so the case hasn't come off since she put it on. For the price I thought it would have lasted longer... I will try to get some pics to show you what I mean.

    -- Eric
    Eric,

    Please email me your information and original order number, (forums@seidio.com), and I'll make sure you're taken care of.

    Thanks

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