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my daughter dropped her Pearl for about the 10th time and now the display is ... BlackBerry Pearl forum

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    2kids3pets's Avatar
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    Screen/display problem...Update

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    my daughter dropped her Pearl for about the 10th time and now the display is just white with a few lines running up and down...everything else works as it should but no display...tried a battery pull with no luck...Am I correct in thinking the display is shot and need to be replaced
    Last edited by 2kids3pets; 06-17-2008 at 12:36 AM.

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    There are actually a couple of possiblities here... the screen could be damaged, or the connection to the screen could have come loose. First thing I suggest is you DL JL_Cmder and use it to take a screen shot of your BB with your PC - that will tell us if the phone is booting up properly. You can find the link to DL and a primer on how to linked to my blog....
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    Here is some additional info that may be helpful...

    http://blackberryforums.pinstack.com...t=white+screen
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    Quote Originally Posted by 2kids3pets View Post
    my daughter dropped her Pearl for about the 10th time and now the display is just white with a few lines running up and down...everything else works as it should but no display...tried a battery pull with no luck...Am I correct in thinking the display is shot and need to be replaced
    If this is a continuing case, may I suggest the OtterBox case for your daughter:

    http://www.starmarinedepot.com/

    4 layers of protection! Layer 1-clear skin for dust, scratches, etc./ Layer 2- Hard-Case to absorb shock and damage to the vital parts of the device, Layer 3- A rubberized cover to enable better grip during moist environments, etc., Layer 4- THE HOLSTER! It is not only a smart-case holster, but it adds an extra layer of protection that will compliment all the others.

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    Quote Originally Posted by GaryF View Post
    There are actually a couple of possiblities here... the screen could be damaged, or the connection to the screen could have come loose. First thing I suggest is you DL JL_Cmder and use it to take a screen shot of your BB with your PC - that will tell us if the phone is booting up properly. You can find the link to DL and a primer on how to linked to my blog....

    I think it boots just fine...everything works...can make and receive call...the screen lights up and is white with just a few gray/black lines running up and down on the right side...I think a take apart is in order before I go out and buy a new screen

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    Well I did the take apart (piece of cake) tried the tape trick with no luck...guess I will order up a new display off of eBay ($38.00) and give that a go...if that dosnt solve the problem I'll just flip the display on ebay to recoup some $$...for now my daughter is using my old 7290 workhorse...I said go ahead and drop that baby your not gona break it...I hope

    Big thanks to all who replied

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