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I reloaded the OS on both mine(Black pearl) and my wifes(red pearl) we are both ... BlackBerry Pearl forum

  1. #1
    alnineball's Avatar
    alnineball no está en línea Stack level 2
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    Question Ringtone Problem " wont ring or play"

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    I reloaded the OS on both mine(Black pearl) and my wifes(red pearl) we are both now at 4.2.0.73 alls working fine again EXCEPT. When I put ringtones on either phone they wont play. I moved them over using the DM. They are there, you can see them on the phone. When I select the mp3 on mine it calls up the player but will not play it at all. If I set it as a custom ringer for my wife. She will call and it wont ring. Her phone does exactly the same thing. I have the ringers in the ringtones folder. Any ideas
    Thanks

  2. #2
    dtd509's Avatar
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    Re: Ringtone Problem " wont ring or play"

    I had the same problem with mine, I did a hard reset and it ended up working fine for me. Give that a try and if that doesn't work make sure you have them in the right format.

  3. #3
    alnineball's Avatar
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    Re: Ringtone Problem " wont ring or play"

    I pulled the battery for a while last night to try that. Im at work now. I'll try it again
    Thanks

  4. #4
    alnineball's Avatar
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    Re: Ringtone Problem " wont ring or play"

    Had the battery out for over 15 minutes. Still no go. The format is correct. The ringtone worked before. Its one I bought thru cingular.(Bought, wierd huh who does that)

  5. #5
    alnineball's Avatar
    alnineball no está en línea Stack level 2
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    Thumbs up Re: Ringtone Problem " wont ring or play"

    Ended up being me being stupid. With all the problems we had the ringtones are corrupt. Live and learn.

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