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I know a lot of people have been reporting this problem but Rim has posted ... BlackBerry Pearl forum

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    Ring tone is disabled for incoming and outgoing calls on BlackBerry Pearl

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    I know a lot of people have been reporting this problem but Rim has posted a Technical Knowledge Center Article on it. And what to do when it happens. I haven't seen this article discussed here on PinStack yet so here goes.

    Ring tone is disabled for incoming and outgoing calls on BlackBerry Pearl

    And the Answer is:

    As usual.
    "To restore the audio on the BlackBerry 8100 smartphone, remove and re-insert the battery. For instructions, see the BlackBerry Pearl 8100 smartphone - Getting Started Guide. "

    Hope this helps
    Rcbjr.
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    ~via BB I saw the head line and was going to recomend the same thing (wap.pinstack.com)~

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    The real question is whether the latest release of BB OS 4.2.0.64 fix the problem??? Does any one have the change history or log for the latest version.

    here is what I asked help at blackberry.net today:

    I am an IT professional and it is critical that my phone rings when
    somebody calls me. I just upgraded my 8100 pearl to your latest OS
    (tmobile) 4. 2. 0 . 64. And I must know if this latest OS release resolves
    the problem with the phone not ringing as described in your doc id:
    KB10930

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    vidals, Welcome to PinStack.

    Let us know when you get a response. But I doubt if this is taken care of with this verson. It has the same Ver No. that was released overseas before we found this Knowledge Paper.

    Let us know if there is anything we can do to help with your BB.

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    Re: Ring tone is disabled for incoming and outgoing calls on BlackBerry Pearl

    Hello I have a blackberry pearl 8100

    My ringer does not seem to work as well. It vibrates fine but with not play any of the ringtone files. Either by getting a call or playing in the media player. I tried the restart of the blackberry but no luck. Any suggestions?

    Thanks in advance.

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