Page 1 of 2 12 LastLast
Results 1 to 15 of 20

I have one Perl 8100 T-Mobile, the problem is when i put battery it start ... BlackBerry Pearl forum

  1. #1
    dzipk's Avatar
    dzipk no está en línea Stack level 1
    Join Date
    Aug 2007
    Posts
    8

    Restart and Restart

    Advertisement



    I have one Perl 8100 T-Mobile, the problem is when i put battery it start and show me white lights and cursor blink, and after 10 sec red light appears and BB goes to Restart, and it is happening contineusly,

    I tried all ver of soft upgrade but still same, any help on that plz ?

  2. #2
    Ranz's Avatar
    Ranz no está en línea Stack level 7
    Join Date
    May 2007
    PIN/ID
    ask me!
    Posts
    3,614

    Re: Restart and Restart

    did you load a new app? try hooking it up to your pc and see if the dm sees your bb.

  3. #3
    dzipk's Avatar
    dzipk no está en línea Stack level 1
    Join Date
    Aug 2007
    Posts
    8

    Re: Restart and Restart

    yes tried but same, and what do u meant by app, i meant which app ?

    Sorry for bother, i am very new in BB

  4. #4
    GaryF's Avatar
    GaryF no está en línea Stack Moderator
    Join Date
    May 2007
    Posts
    5,432

    Re: Restart and Restart

    dzipk

    We need to know if you have any idea what caused this problem?
    Did you install any new program on your pearl? How long have you had the 8100?
    When you connect to your PC and start the Desktop Manager does it say "connected" on the bottom of the Desktop Manager screen?
    BlackBerry® Certified Support Specialist
    The Shark Tank

  5. #5
    dzipk's Avatar
    dzipk no está en línea Stack level 1
    Join Date
    Aug 2007
    Posts
    8

    Re: Restart and Restart

    i dint install any app, actually it came for unlocking, and i put it in my desk and after 4-7 days when i checked, this happen,

    And in Desktop manager i cant see connected, it always showing me Dissconnected,

    But i can see "BlackBeryy Devices" in System

  6. #6
    Ranz's Avatar
    Ranz no está en línea Stack level 7
    Join Date
    May 2007
    PIN/ID
    ask me!
    Posts
    3,614

    Re: Restart and Restart

    hey Gary howz it! we need more info but if you have the time gary has great info on this thread scan it and check it out!

    http://blackberryforums.pinstack.com...tter_what.html

  7. #7
    dzipk's Avatar
    dzipk no está en línea Stack level 1
    Join Date
    Aug 2007
    Posts
    8

    Re: Restart and Restart

    Quote Originally Posted by GaryF
    dzipk

    We need to know if you have any idea what caused this problem?
    Did you install any new program on your pearl? How long have you had the 8100?
    When you connect to your PC and start the Desktop Manager does it say "connected" on the bottom of the Desktop Manager screen?
    Ok here i upload video of actuall problem,
    Attached Files Attached Files

  8. #8
    GaryF's Avatar
    GaryF no está en línea Stack Moderator
    Join Date
    May 2007
    Posts
    5,432

    Re: Restart and Restart

    Thanks DC! I pulled this post out of the thread above. It is probabaly your best place to start. You will need to download and install the new Operating System on your desktop and make sure you have a good version of desktop manager installed as well. Be patient and give this a few tries before you give up.
    http://blackberryforums.pinstack.com/46485-post1.html


    dzipk - from reading your post did the phone arrive in this condition or have you seen it actually work?
    Last edited by GaryF; 09-04-2007 at 05:23 PM. Reason: Automerged.
    BlackBerry® Certified Support Specialist
    The Shark Tank

  9. #9
    dzipk's Avatar
    dzipk no está en línea Stack level 1
    Join Date
    Aug 2007
    Posts
    8

    Re: Restart and Restart

    @GaryF
    It was working perfect when i recieve this, all function also was working perfect,

  10. #10
    GaryF's Avatar
    GaryF no está en línea Stack Moderator
    Join Date
    May 2007
    Posts
    5,432

    Re: Restart and Restart

    Quote Originally Posted by dzipk
    @GaryF
    It was working perfect when i recieve this, all function also was working perfect,
    Ok - and you have no idea what caused this new issue, correct? I see a cable in your video - is it connected to a power supply or a desktop? You might try and start it plugged in to a power supply but I still think you need to try and reinstall the Operating System on the phone...
    BlackBerry® Certified Support Specialist
    The Shark Tank

  11. #11
    dzipk's Avatar
    dzipk no está en línea Stack level 1
    Join Date
    Aug 2007
    Posts
    8

    Re: Restart and Restart

    Cable is connected to PC, and i also try to re-install Operating System but same,

  12. #12
    GaryF's Avatar
    GaryF no está en línea Stack Moderator
    Join Date
    May 2007
    Posts
    5,432

    Re: Restart and Restart

    Ok...if you are comfortable with OS install (and it seems that you are) then the next thing for you to try is a complete java wipe using JL_Cmder. This will remove ALL software from your BB and then you can reinstall a new OS from scratch. If it is a software issue this should fix it. If not I would suspect a hardware problem.

    Here is the link to JL_Cmder:
    http://blackberryforums.pinstack.com...ds/links/5/452

    Then follow these instructions from RCB:

    1. Start by Downloading and installing Desktop Manager Version 4.2 from Desktop Software Downloads
    2. Download and execute on your PC the latest software for your BB. See this thread for links to the sofware download site for your carrier, Blackberry OS Software links (by carrier).
      • If you don't find your carrier on this list and don't mind using another carriers OS (many Stackers have done so), use any one that you know carries the 8700
    3. Download and install JL_Cmder, see that link for instructions.
    4. Connect you BB to your PC
    5. Open JL_Cmder,
    6. Select the Wipe Option (5)
    7. Follow the instructions in this thread very carefully, How To: ReInstall OS When Computer Won't recognize The Device Is Connected. Pay great attention to the items in RED.
    BlackBerry® Certified Support Specialist
    The Shark Tank

  13. #13
    dzipk's Avatar
    dzipk no está en línea Stack level 1
    Join Date
    Aug 2007
    Posts
    8

    Re: Restart and Restart

    Yes i also tried this but it is not connecting to bb, is there any specific way to connect this to BB ?
    and should i try with battery or without battery ? because with battery it restart and restart,
    Last edited by dzipk; 09-04-2007 at 05:46 PM.

  14. #14
    Ranz's Avatar
    Ranz no está en línea Stack level 7
    Join Date
    May 2007
    PIN/ID
    ask me!
    Posts
    3,614

    Re: Restart and Restart

    way to go gary level 5 congrats, take over from here ............good luck dzipk!

  15. #15
    GaryF's Avatar
    GaryF no está en línea Stack Moderator
    Join Date
    May 2007
    Posts
    5,432

    Re: Restart and Restart

    Thanks delacruzin! Hope my wife does not notice that I hang out here enuf to have over 1000 posts!
    BlackBerry® Certified Support Specialist
    The Shark Tank

Page 1 of 2 12 LastLast

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •