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i broke my pearl, ordered a replacement and when its fully charged all it has ... BlackBerry Pearl forum

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    highlandermp's Avatar
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    Replacment pearl

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    i broke my pearl, ordered a replacement and when its fully charged all it has is a blank white screen with a green light. any ideas

  2. #2
    Eddie_gauge's Avatar
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    Re: Replacment pearl

    If you bought the phone new take it back. if not run an application loader off of the pc. if pc does not recognize the pearl follow http://blackberryforums.pinstack.com...uter_wont.html

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    highlandermp's Avatar
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    Re: Replacment pearl

    i broke my new one and the insurance sent me a new one. but when i plug the new one into the pc it recognizes it but the screen is still white

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    Re: Replacment pearl

    Run the application loader in the Desktop manager and reload the os. when you get to the end hit advanced not finish and follow the last 3 steps in the app loader after that .

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    Re: Replacment pearl


  6. #6
    GaryF's Avatar
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    Re: Replacment pearl

    High.....
    I would assume your unit is defective if it came out of the box this way. Contact your carrier for a replacement.
    BlackBerry® Certified Support Specialist
    The Shark Tank

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