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my port to plug in my USB port is broken. i think i might've left ... BlackBerry Pearl forum

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    Ekzt1nr's Avatar
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    replacing USB port on 8100?????

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    my port to plug in my USB port is broken. i think i might've left my phone charging over nite and rolled over on it while i was sleeping. now i cant plug in my USB port at all...the connectors inside are all bent and 2 out of the 4 gold prongs are missing. i need to do a back-up since i have a lot of info on my phone and i want to tranfer that over when i upgrade. does anyone know of a way to fix the USB port? or maybe doing a back-up that doesnt need a USB port (which i doubt). any help would be useful...


    thanx in advance

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    Here are some U Tube videos on disassembly of the BB, etc. Start there to see what you're up against. You can get the port a number of different places, probably the cheapest (and longest delivery is from China), cnn.cn.

    I don't think you can use the DM to backup without the USB port - as far as I know you cannon do it using BT. Good luck.
    For every complex problem there is a solution, that is simple, neat, .....and wrong! (H. L. Mencken) jblackfish(at)pinstack(dot)com

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    Go to smrtguard.com and get signed up for the beta. It does an OTA backup of ur data etc. Once u have done this u can find a place on the net to do the repair....that's my best solution as The same happened to me. If ur near ottawa there was a place I brought my phone in to get repaired...darn..come to think of it, they eventually replaced the phone but the guy did say he could have replaced the part if he had it....good luck
    ~via smartphone mobile.pinstack.com~

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    There are a couple of repair shops that I know of off hand:

    www.celluardr.com
    www.bbrepairshop.com

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    jblackfish's Avatar
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    Quote Originally Posted by SGZrazberry View Post
    Go to smrtguard.com and get signed up for the beta. It does an OTA backup of ur data etc. Once u have done this u can find a place on the net to do the repair....that's my best solution as The same happened to me. If ur near ottawa there was a place I brought my phone in to get repaired...darn..come to think of it, they eventually replaced the phone but the guy did say he could have replaced the part if he had it....good luck
    ~via smartphone mobile.pinstack.com~
    That's a great answer to backing up you BB info if your USB port is gone! I assume restoring, if you need to, would work well too.(?)
    For every complex problem there is a solution, that is simple, neat, .....and wrong! (H. L. Mencken) jblackfish(at)pinstack(dot)com

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    Ekzt1nr's Avatar
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    Quote Originally Posted by SGZrazberry View Post
    Go to smrtguard.com and get signed up for the beta. It does an OTA backup of ur data etc. Once u have done this u can find a place on the net to do the repair....that's my best solution as The same happened to me. If ur near ottawa there was a place I brought my phone in to get repaired...darn..come to think of it, they eventually replaced the phone but the guy did say he could have replaced the part if he had it....good luck
    ~via smartphone mobile.pinstack.com~
    so if i do this, it will back-up everything on my phone? such as numbers, settings, games, pix, etc.

    seems like a real smart thing to do. i would rather have all my stuff backed up then attempt to fix the problem myself...that way, at least everything is saved.

    how long does it remain saved?

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    Ekzt1nr's Avatar
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    smrtguard.com is no longer adding new beta users......any idea when it will come out to the public?

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    ek,
    you can back up and restore with desktop manager over bluetooth
    ~via smartphone mobile.pinstack.com~

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    My beta version is good until june...I don't know when they are releasing it. I know it backs up memo task mail contacts offhand but would have to look into it a little further...
    ~via smartphone mobile.pinstack.com~

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    Saves the usual stuff including "files". Sorry can't help more.3o/ro's sites look promising...
    ~via smartphone mobile.pinstack.com~

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    Thanks for the links guys, I too have broken (well, it's just loose) USB port.

    Ekzt1nr - Isn't this like the 2nd time you've damaged your phone by sleeping with it? LOL

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    Quote Originally Posted by GaryF View Post
    ek,
    you can back up and restore with desktop manager over bluetooth
    ~via smartphone mobile.pinstack.com~
    No kiddin'? I tried it a long time ago and failed to do it. (no big surprise) I looked on my current DM (4.6) and I see a BT option but no way to select or configure it. I assumed it was for a later/different device or something. How do you get to it to use it, Gary?
    For every complex problem there is a solution, that is simple, neat, .....and wrong! (H. L. Mencken) jblackfish(at)pinstack(dot)com

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    Sure....you cannot install an OS but you can back up and sync using Bluetooth. The connection needs to be set up in the Device Manager application.

    From the BTSC article on pairing with Bluetooth...

    Complete the following steps:
    Right-click the BlackBerry Device Manager icon in the system tray and select Properties.

    Select the Enable Bluetooth Support check box.
    Note: If the Enable Bluetooth Support check box or the Configure Bluetooth button is not enabled, see Additional Information below.
    Click Configure Bluetooth.
    Click Add.
    The Add Bluetooth Device dialog box appears, displaying instructions on how to verify that your BlackBerry device is properly set up.

    Click OK in the dialog box.
    The Add Bluetooth Device window appears with an animated flashlight indicating that the application is searching for your BlackBerry smartphone. When your paired BlackBerry smartphone is found, it appears as an icon in the dialog box.

    Note: If your BlackBerry smartphone is not found, an Unable to locate message appears. To repeat the search, click Search Again. If your BlackBerry smartphone cannot be found, see Additional Information below.

    Select the BlackBerry smartphone icon and click OK.
    The new BlackBerry smartphone icon appears in the Bluetooth Configuration window.

    Click OK in the Bluetooth Configuration window.
    The BlackBerry Device Manager Properties window is displayed.

    After a few seconds, an entry entitled Bluetooth - <Your PIN> is added to the Connection Settings list in a Connected state.

    In BlackBerry Desktop Manager, in the Options menu, select Connection Settings.
    In the Connection drop-down list, select Bluetooth-PIN: <Your PIN>.

    Select the Automatically switch from Bluetooth to USB when USB is connected check box and click OK.
    The BlackBerry Desktop Manager status changes to Connected.
    BlackBerry® Certified Support Specialist
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  14. #14
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    Gary,

    This will back everything up like if I were to do it with a usb cord on DM?
    ~via smartphone mobile.pinstack.com~

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    Great Gary. Thanks for the detailed instructions.
    For every complex problem there is a solution, that is simple, neat, .....and wrong! (H. L. Mencken) jblackfish(at)pinstack(dot)com

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