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hey guys i got a question i just got my replacement phone and the screen ... BlackBerry Pearl forum

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    jhaebre's Avatar
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    replacement phone

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    hey guys i got a question i just got my replacement phone and the screen that is suppose to be white is grey and dirty lookin is this normal feed back please on what i should do?
    Dymond Tink
    Mylee Pearl
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    kayos72's Avatar
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    Re: replacement phone

    hold it next to another pearl is my thought. if it's not right call your provider and explain.
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

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    Re: replacement phone

    Do you still have the plastic sticky protection things they put on it if it's a refurb? That could make it look wierd and dirty.

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    jhaebre's Avatar
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    Re: replacement phone

    Quote Originally Posted by b_d0za
    Do you still have the plastic sticky protection things they put on it if it's a refurb? That could make it look wierd and dirty.
    i dont have anything on it
    Dymond Tink
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    Re: replacement phone

    I'd call them back and tell them to send you a proper replacement.

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    Re: replacement phone

    Might be some refurbished one. If its that bad, I say get an exchange if u can

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    Re: replacement phone

    Quote Originally Posted by peterbabiy
    Might be some refurbished one. If its that bad, I say get an exchange if u can
    i just dont want the whole screen to go out
    Dymond Tink
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  8. #8
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    Re: replacement phone

    I thought they put the sticker on a brand new Pearl. I had to get a new one and it was BRAND NEW and had the sticker on it.


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    Re: replacement phone

    Its ok my friend its not as bad as it can get. My last phone, I had to get 8 exchanges in a row until I actually got a good phone. But then I just switched to pearl lol

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    Re: replacement phone

    well this one had the clear stickers and it was in a plastic bag but what is the chances the whole screen will go out?
    Dymond Tink
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    Re: replacement phone

    call right away and get a replacement!!!
    Freddyqu2
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    Thumbs up Latest update

    I just got off the phone with T-mobile and they are sending me another phone because they more then likely some of the lights in the screen were burned out. You know in the back of my head I was like I thought this was suppose to be a better phone, I wonder what the deal with that was? They are sending it express shipping for free, hmmm wonder why?
    Dymond Tink
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  13. #13
    b_d0za's Avatar
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    Re: replacement phone

    Because it's a crappy refurb maybe. I got my replacement and it's a refurb. My first phone was brand new. It just had a problem charging. Now I have an older phone, but at least it charges I guess. Kinda makes me mad because it's slower than my first one and takes twice as long to boot up after a battery pull or softreset.

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