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Hi everyone, I have a BB7520 for work but just got T-mobile 8100 for personal ... BlackBerry Pearl forum

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    jamvin23's Avatar
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    Question Receiving a copy of emails after I send them...

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    Hi everyone,

    I have a BB7520 for work but just got T-mobile 8100 for personal use and I am having an email problem. I have set up my BB to receive emails from my Gmail accnt. Everytime I send an email whether it's from my BB or my PC I receive a copy of that email. Is there a way to turn it off?

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    Re: Receiving a copy of emails after I send them...

    i also recieve a copy of sent mails but only via gmail, not with yahoo or my BB email,

    u tryin to send via gmail ?

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    Re: Receiving a copy of emails after I send them...

    This is a common occurrence with gmail. To fix this issue either set a filter on gmail or on your providers website to not deliver the email if it is from you. This will stop the copy of the email coming to you when you send through gmail. The other option is if you have another email account on the phoen you owuld be ok sending through setting that as your default email and sending through it. to do so go into options, advanced options, message services, and set the email there. Hope it helps. Welcome to the Stacks guys.
    Last edited by Eddie_gauge; 11-20-2007 at 01:01 PM.

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    Re: Receiving a copy of emails after I send them...

    log into your BIS account


    You can set a rule or filter on the blackberry account. Log on to your blackberry account.
    1Select "filters" on the account is doing this
    2 Select "Add Filter"
    3 On the filter name, choose any name you want
    4 On the "Apply filter when" field, select "From" field
    5 On the "contains" field, put your email adress
    6 Select "Do not forward messages to handheld" and click save

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    jamvin23's Avatar
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    Re: Receiving a copy of emails after I send them...

    Yes. I am also sending using my gmail accnt. on my BB.

    So this only happens with gmail? I tried to set up a filter on gmail but it wasn't successful. I'll have to try again.

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    Re: Receiving a copy of emails after I send them...

    yes, it's the part of gmail , they save one copy in sent folder, so u get one more again as a sent item

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    Re: Receiving a copy of emails after I send them...

    Quote Originally Posted by jamvin23 View Post
    Yes. I am also sending using my gmail accnt. on my BB.

    So this only happens with gmail? I tried to set up a filter on gmail but it wasn't successful. I'll have to try again.
    Yes, you need to set this filter up on your BB email not on gmail (does that make sense?) Follow the instructions from guy above and you should be in good shape. Post back any quesitons!
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    Re: Receiving a copy of emails after I send them...

    did you get it working ok?

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    Re: Receiving a copy of emails after I send them...

    Where do i find my BIS accnt?

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    Re: Receiving a copy of emails after I send them...

    http://www.blackberry.com/btsc/searc...%200%201145776



    on the bottom of this link is the link to all the providers BIS account login pages: http://na.blackberry.com/eng/support...e/internet.jsp
    Last edited by guyheavensent; 11-20-2007 at 01:34 PM.

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    Re: Receiving a copy of emails after I send them...

    On your carriers web page (same place you set up your email accounts). Who is your carrier?
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    Re: Receiving a copy of emails after I send them...

    t-mo

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    Re: Receiving a copy of emails after I send them...

    go to www.tmobile.com
    log on to "my tmobile"
    on the lower left side of the screen click on Set Up Blackberry Internet Email

    Then follow the steps above in guyheavensent's post.
    Last edited by GaryF; 11-20-2007 at 01:37 PM.
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    Re: Receiving a copy of emails after I send them...

    Guy, Gary and Only26,

    Much appreciated! I set up a filter on my BIS accnt. and just sent a couple of test emails and I didn't receive ONE copy. Thanks for all your help!

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    Re: Receiving a copy of emails after I send them...

    The actual reason fo rthis occurence is because GMail has 2 folders, a "inbox" folder and a "All Mail" folder. You get emails from yourself because the all mail folder is getting the sent email. To resolve the issue, change the pop3 settings in gmail to "new mail from now on" instead of "all email" This will point the BIS to the inbox folder and you will only get incoming mail. Then just recreate the account in BIS.

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