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I have had several issues with my Pearl since getting a couple of weeks ago. ... BlackBerry Pearl forum

  1. #1
    easyshot's Avatar
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    Reboot issue

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    I have had several issues with my Pearl since getting a couple of weeks ago. The first issue I had was the text messages dissappearing and call logs dissappearing. I have gotten past that issue I think. But now I have 2 new issues. One the pearl reboots all the time and second (a new twist) it will reboot and then not come back up. Only the red LED flashes until I take the battery out and reinsert it. Sometime it reboots fine other time just the red LED flashing. I have had a 7290 for an entire year without having a single issue, and then to have a pearl and immediately have a host of issues is very disconcerting. Any help appreciated.

    Thanks.

  2. #2
    Blondiexpl's Avatar
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    Re: Reboot issue

    I know the text message and call logs dissaperaing is ur bb runnin low on memory so u do a memory pull every couple of days and it should fix it. Not sure the battery thing. I would call my mobile company and get talk to a BB technician. I called tmobile when i had a problem with my bb after waitin for bout an hour they trasfered me to a BB technician who knew what he was talkin about so i would recommend it. Let us know how it goes

  3. #3
    cp6169's Avatar
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    Re: Reboot issue

    Welcome to pinstack easyshot. You could try to reinstall the OS and see if that helps. What version OS are you using?

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    Rcbjr's Avatar
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    Re: Reboot issue

    easyshot, Welcome to PinStack.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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  5. #5
    ljbyar's Avatar
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    Re: Reboot issue

    Welcome to the Stacks Easyshot. Let us know how you make out with this.

  6. #6
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    Re: Reboot issue

    Dude, I thought I was the only one with the reboot issue. My old bb rebooted like 20+ times per day, pissed the hell out of me. I just called up Tmobile and told them all the issues, they tried a few things out, but eventually just sent me another one. And believe me, I tried everything. I completely formatted my bb (A couple of times with JL_cmd) and tried all the software version releases, I think its a hardware issue.

  7. #7
    easyshot's Avatar
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    Re: Reboot issue

    Thanks for the welcomes. I spent about an hour on the phone with Cingular on Friday. After getting some info off the phone and pulling the battery a couple of times they are sending me a new pearl. Unfortunatley they didn't share any related issues or reasons for why I was having all the issue, besides it was just defective. I just hope it isn't a pearl issue, I was beginning to really like the phone and it is so much faster than my 7290.

  8. #8
    easyshot's Avatar
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    Re: Reboot issue

    Also I did reload the OS and was running the 69 OS. Still no help.

  9. #9
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    Re: Reboot issue

    i had a similar problem i was on the bus the other day and my phone vibrate i thought i was getting a call but when i look at it it turns off and the led turns red idk that was the only time it happened

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