Results 1 to 6 of 6

I am new to the BB arena, I got a Pearl and for the first ... BlackBerry Pearl forum

  1. #1
    Claighton's Avatar
    Claighton no está en línea Stack level 1
    Join Date
    Jul 2007
    Posts
    15

    Random shut downs

    Advertisement



    I am new to the BB arena, I got a Pearl and for the first day or two it took about 10 hrs. to charge the battery and it was good for about 2-3 hrs. including standby mode. Then with the battery indicator still showing a good charge it would shut down and I would have to plug it in and recharge it all over again. Not to mention the battery was getting HOT! almost too hot to touch. I went back to the store and got a new battery and it charges faster and it lasts longer but it still completely dies showing a full charge. Is this a common problem? Any help is apreciated.

  2. #2
    GaryF's Avatar
    GaryF no está en línea Stack Moderator
    Join Date
    May 2007
    Posts
    5,432

    Re: Random shut downs

    This is not acceptable. If possible I would swap out the device.
    BlackBerry® Certified Support Specialist
    The Shark Tank

  3. #3
    Claighton's Avatar
    Claighton no está en línea Stack level 1
    Join Date
    Jul 2007
    Posts
    15

    Re: Random shut downs

    So this wwouldn't be something that reloading the OS would fix?

  4. #4
    GaryF's Avatar
    GaryF no está en línea Stack Moderator
    Join Date
    May 2007
    Posts
    5,432

    Re: Random shut downs

    It might, but the battery issues would concern me on a brand new unit. If returning the phone is not an attractive option that is the next thing I would recommend.
    BlackBerry® Certified Support Specialist
    The Shark Tank

  5. #5
    Claighton's Avatar
    Claighton no está en línea Stack level 1
    Join Date
    Jul 2007
    Posts
    15

    Re: Random shut downs

    Thanks for the help!

  6. #6
    GaryF's Avatar
    GaryF no está en línea Stack Moderator
    Join Date
    May 2007
    Posts
    5,432

    Re: Random shut downs

    Let us know how it all works out...
    BlackBerry® Certified Support Specialist
    The Shark Tank

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •