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Ok i just got this phone and i love it, but there is one problem ... BlackBerry Pearl forum

  1. #1
    skillzboy4's Avatar
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    Question About Blackberry Pearl!

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    Ok i just got this phone and i love it, but there is one problem everytime i take out the the battery and sim card and put it back on it goes to this waiting mode and says error and reset and takes another 4-5 min to go back to the original screen? is this normal??

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    glehman85's Avatar
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    Re: Question About Blackberry Pearl!

    does it only say error? any picture above it?

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    Re: Question About Blackberry Pearl!

    no it doesn't show any picture it just shows error and says to click "reset"

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    Re: Question About Blackberry Pearl!

    hm. let me search the threads for you.

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    Re: Question About Blackberry Pearl!

    Does it Keep resetting the Phone? Does the Phone start? If not you may need to reload your OS.

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    Re: Question About Blackberry Pearl!

    I would just wipe it and start from ground zero...

  7. #7
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    Re: Question About Blackberry Pearl!

    Quote Originally Posted by dfc420
    Does it Keep resetting the Phone? Does the Phone start? If not you may need to reload your OS.
    Oh yeah my second question how do i download the new OS to my blackberry pearl??? i just installed the latest one .67 into my computer and i need help putting it into my pearl.

  8. #8
    EvolutionCSR's Avatar
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    Re: Question About Blackberry Pearl!

    After installing it on your computer you need to do a search on your computer for "vendor.xml" and delete it.

    Now hook up your BB to the PC>
    Start DM>
    After the BB connects to DM it will Prompt you to update.

  9. #9
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    Re: Question About Blackberry Pearl!

    I was having the same problem on os .42 but after upgrading to .64 it went away

  10. #10
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    Re: Question About Blackberry Pearl!

    I have seen the "error" then "reset" tons of times. If I take out my battery and hold the power button down for 30 seconds it solved that problem every time. This was only on my 7100i though, I havent seen it on my 8703e.

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