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I'm using the Desktop Manager and the Media protion gives me a protocol error "An ... BlackBerry Pearl forum

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    cmoney1234's Avatar
    cmoney1234 no está en línea Stack level 1
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    PROTOCOL ERROR w/ Desktop Manager!!!!!

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    I'm using the Desktop Manager and the Media protion gives me a protocol error "An error occured while retrieving Blackberry device directory 'My Blackberry/'. It only does this on my PC, it works fine on others. Any ideas?

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    Rcbjr's Avatar
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    Re: PROTOCOL ERROR w/ Desktop Manager!!!!!

    cmoney1234, Welcome to PinStack.

    If this problem only occurs with your Pearl on one PC, but the same Pearl works fine with other PCs, then I would try to uninstall/reinstall the Desktop Manager on your PC.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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    peterbabiy's Avatar
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    Re: PROTOCOL ERROR w/ Desktop Manager!!!!!

    Welcome, visit blackberry website they have a download of dm software. Let us know if it does the fix. Any other questions?

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