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So I just got my 8100 and I set up some exceptions in the advance ... BlackBerry Pearl forum

  1. #1
    cole310's Avatar
    cole310 no está en línea Stack level 1
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    Profile exceptions only recognized when Locked

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    So I just got my 8100 and I set up some exceptions in the advance profile section. It recognizes the exception's ringtones but only when the phone is locked.

    In the advance section of my profiles I also selected that the phone would recognize my exceptions (and their respective ringtones) in both out of holster and in holster mode.

    The only problem is my phone only recognizes the exceptions when its in locked mode/"in holster" mode. Any solutions?

  2. #2
    fbriceno97's Avatar
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    Re: Profile exceptions only recognized when Locked

    Hi...

    I would try a battery pull for 30 secs then back on...

    Also this could be related to an OS BUG. what OS are you using?

    Cheers...

  3. #3
    cp6169's Avatar
    cp6169 no está en línea Device Pro
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    Re: Profile exceptions only recognized when Locked

    Hi cole310, welcome to pinstack. Do you need help with this still?

  4. #4
    cole310's Avatar
    cole310 no está en línea Stack level 1
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    Re: Profile exceptions only recognized when Locked

    ya i power-cycled, didn't change things. I've been working on it but I still haven't figured it out.

    Basically I'm a noob, so I don't know how to check what operating system my phone is using.

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