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I have been experiencing some issues when trying to use my bb messenger. First off, ... BlackBerry Pearl forum

  1. #1
    DocTaKnoCk's Avatar
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    chillout
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    Question problems with bb messenger PLEASE HELP

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    I have been experiencing some issues when trying to use my bb messenger.
    First off, when I get a message from a contact it shows the smiley face but when i go to the message, it only shows the last thing that I wrote. I have to end the conversation and then i see another message afterward. Is this a long standing glitch or is there something that I can do about it?
    Also, bb messenger will not let me delete a certain contact.. it will say it was deleted just to go back on when i get a message from the contact.
    - thanks or reading this. I appreciate the help.

  2. #2
    Lavagirl's Avatar
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    I would do a backup using DM, delete and reinstall BBM using
    DM (Desktop Manager).
    You will need to have your current OS installed to your PC to do this.
    After reinstall, do a restore using DM so you get all your contacts back.

  3. #3
    kevsbb's Avatar
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    Please remember to conduct an "ADVANCED RESTORE". If you perform a standard restore, you will restore the pproblem that you backed up.

    regards,

    Kev

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