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I want to backup my 8100, but when I press backup I get an error ... BlackBerry Pearl forum

  1. #1
    bbua88's Avatar
    bbua88 no está en línea Stack level 2
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    Problems with backing up my 8100

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    I want to backup my 8100, but when I press backup I get an error message reading "Could not establish communications with the device. A required application is missing from the device". Does anyone know the problem is? Thanks in advance.

  2. #2
    pda.teck's Avatar
    pda.teck no está en línea Stack level 5
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    thats a rought one, could be the device could be the desktop software, try doing a selective back up and see where it errors out, in the DTM, select back up and restore, click on advanced, and see if it brings up the BBs data base on the right, if so push the addressbook, and calander over, phone list is OK too, but not any of the standard BB stuff, you could back up the problem that way.
    J. "Wyatt" Croom
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  3. #3
    bbua88's Avatar
    bbua88 no está en línea Stack level 2
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    tried it, same thing.

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