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I have a new laptop with Windows XP Professional already installed. I've installed my BBY ... BlackBerry Pearl forum

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    Missi's Avatar
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    Problems using Desktop Mngr on new laptop

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    I have a new laptop with Windows XP Professional already installed. I've installed my BBY Desktop Manager and it is giving me an error message of 'Desktop Manager requires Microsoft DCOM98 version 1.3 or greater to be installed.'. I have gone to the Microsoft homepage and tried to download this update, but cannot since I am running XP Professional. I have XP Home Edition on my other computer and installed the BBY Desktop Mngr and everything has been just fine. Does anyone have any advice?

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    hls811's Avatar
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    Re: Problems using Desktop Mngr on new laptop

    Hmmm.. thats odd.. It definately works w/ XP Pro.. You should try re-downloading BB Desktop Manager to make sure you have the right file..

    http://blackberryforums.pinstack.com...oad_usage.html

    I had to re-install mine in Vista the other night, it was acting very freaky, so I downloaded the latest version and it worked.. (even though the previous file I had used worked at one point).. Stupid Windows.
    Last edited by hls811; 04-25-2007 at 05:27 PM.

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    antx16's Avatar
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    Re: Problems using Desktop Mngr on new laptop

    make sure you uninstall old one from computer to make sure there is no conflicts with old files

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    Re: Problems using Desktop Mngr on new laptop


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    Missi's Avatar
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    Re: Problems using Desktop Mngr on new laptop

    Okay, I've tried uninstalling and reinstalling the DM, I've also tried downloading the latest version from BlackBerry.com...nothing has worked. I've even tried updating my Windows from Microsoft to see if that would work.....nothing.

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    Re: Problems using Desktop Mngr on new laptop


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