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Hi there! While not having any problems with my Mac, I'm having severe Problems synchronizing ... BlackBerry Pearl forum

  1. #1
    me_flay's Avatar
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    Problems: DM and sync Outlook Address book...

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    Hi there!

    While not having any problems with my Mac, I'm having severe Problems synchronizing a friends address book (Outlook 2003) to the Pearl. About 400 contacts in total, but everytime during the sync process, it tells me exactly at the 150 contact that the program was unable to write more. What is the reason for that?? Only a max. of 150 contacts without an extra media card? I know I have more the 150 and didn't have any problems with pocketmac...

    Any help really appreciated!!

  2. #2
    sn1p3r's Avatar
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    Re: Problems: DM and sync Outlook Address book...

    You should check the contact maybe some of them have blank in it which the pearl can't copy
    I'm french canadian so I can also help you in french, just PM me
    UNLESS it is for a BETA OS, it's at your own risk and I won't support it
    Sn1p3r

  3. #3
    Rcbjr's Avatar
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    Re: Problems: DM and sync Outlook Address book...

    There are several reasons for this problems. One being that All contacts must have something in at least one of the three Name fields, First, Last or Company. Another is if any of those field have a special character in them. A third is sometime an attachment in the notes field will cause this problem. You can use the View Log feature on the Desktop Manager Sync page to see which contact(s) fail.

    hope this helps
    Rcbjr.
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  4. #4
    jpadfield's Avatar
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    Re: Problems: DM and sync Outlook Address book...

    I have the same problem with my new 8707 - only 1900 of 2500 contacts transfer across. See my separate thread of about 2 hrs ago. I have populated the name and company fields but to no avail. Also has synch'd some with Notes and some without - and not synch's others with and without notes. Any ideas?? Thanks

  5. #5
    Rcbjr's Avatar
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    Re: Problems: DM and sync Outlook Address book...

    See the response to your separate thread.

    Rcbjr.
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