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I have been having problems with my Pearl when typing alphanumeric numbers. For some reason ... BlackBerry Pearl forum

  1. #1
    gofamon's Avatar
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    Question Problem with typing Alphanumeric Phone numbers

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    I have been having problems with my Pearl when typing alphanumeric numbers. For some reason when typing in the letters (by holding alt+corresponding key) the previous letter that I typed will repeat itself. For example:

    When trying to type 1-800-CONTACTS, here is what happens:

    Type 1800 shows 1800 (as it should)
    Type ALT+(C,V) shows 1800C (as it should)
    Type ALT+(O,P) shows 1800CCO (adds a 'C' for some reason)
    I then delete the C and O which shows 1800C

    Type ALT+(O,P) shows 1800CO

    It becomes this constant process of typing characters, deleting the wrong characters, then being able to type the characters correctly. I know this sounds really odd, but this is an odd problem that I cannot find any solution. Any ideas?

    Thanks in advance.

  2. #2
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    Re: Problem with typing Alphanumeric Phone numbers

    Just asking the obvious question, I know, but have you tried a battery pull?
    If I knew where I was going, I might already be there. -- Cross Canadian Ragweed.

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    Re: Problem with typing Alphanumeric Phone numbers

    Nope, no luck with a battery pull.

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    Re: Problem with typing Alphanumeric Phone numbers

    I have the same issue too.

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    Re: Problem with typing Alphanumeric Phone numbers

    Punch in 1800 then type in the alpha characters holding down the ALT button. To get the second number on any key (for example the N) press down the button in quick succession. Hope that helps.

    ~via BB (wap.pinstack.com)~

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    Re: Problem with typing Alphanumeric Phone numbers

    kolosus, that's not the problem. I know how to type in the second letter on each key, but this problem happens regardless if it's the first letter or second letter on the key.

  7. #7
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    This might be a drastic measure, but an OS upgrade might solve this issue... i typed 1800CONTACTS using 4.2.1.107 with no problems... it might be a long shot but if it does have to do with the OS i guess a lot of other things might improve

  8. #8
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    Yeah, I think I'll have to do an update somehow. I have 4.2.1.96 on it, but when I had an earlier OS this problem did not happen. Granted, I had other problems with the earlier OS so I do not want to downgrade. Thanks for the input everyone.

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    Actually, IIRC, I had the same issue with .96 on my Pearl. Try the upgrade to .107. I was running that OS up until I stopped using it, and I had no problems with the Alphanumeric dialing
    If I knew where I was going, I might already be there. -- Cross Canadian Ragweed.

  10. #10
    gofamon's Avatar
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    Just updated the OS. That did the trick. Wish I had thought of that earlier. Thanks for the help guys.

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