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Hi, I had a problem with my blackberry pearl.All the data of call log is ... BlackBerry Pearl forum

  1. #1
    mahesh_arvapall's Avatar
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    problem with the call log

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    Hi,
    I had a problem with my blackberry pearl.All the data of call log is being deleted automatically by which I was unable to see the missed,dialled and recieved calls I got.To over come with this I had to switch of my phone and had to replace my battery once.And the same problem occurs whenever I charge my mobile,and sometimes it takes years to open an option in the mobile as phonebook or camera etc.So please help me in finding out some solution to come over this bloody problem.

    Please do respond me.....

  2. #2
    Founder's Avatar
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    What OS do you have on your device?

    Options -> About

    Should be in form of 4.2.x.x
    In space no one can hear you scream.

    Samsung GT-I9505 Galaxy S IV (stock Jelly Bean 4.3)
    Samsung GT-I9505 Galaxy S IV (stock KitKat 4.4.2)
    Samsung GT-I9100 Galaxy S II (CM 10.2)

  3. #3
    beeshabo's Avatar
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    That usually happens when you have low memory, your bb will start deleting things to clear some memory!!

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    I have

    I have the same problem ... i dont think is the memory cause i just got mine ...i havent put nothing in the phone ( rings, pictures, etc...)

    Yesterday i missed a call and when i went to check it was gone... somebody please let me what going on ....

  5. #5
    beeshabo's Avatar
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    Well usually that's the case!!

    I had like 11 apps on mine, and it started to effect my phone in that way, so I had to delete a couple!! Not sure what's up with your phone

  6. #6
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    ~via BB (wap.pinstack.com)~lets check your available memory just to be sure. Please look under Options-Status and post back the number for File Free.

  7. #7
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    mannnn....

    this is what it says :

    File Free: 0 bytes
    File Total: 64356352 bytes

  8. #8
    beeshabo's Avatar
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    Quote Originally Posted by djrobmix View Post
    mannnn....

    this is what it says :

    File Free: 0 bytes
    File Total: 64356352 bytes

    OH man!! NOT GOOD...hmmm

    Mine says (with 11 apps)
    File Free: 789204
    File Total: 64356352

    I hope mine is normal...anyone know??

  9. #9
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    im going

    im going to t-mobile right now and buy a memory card and ask them some questions ...

  10. #10
    beeshabo's Avatar
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    Quote Originally Posted by djrobmix View Post
    im going to t-mobile right now and buy a memory card and ask them some questions ...
    yeah....because if you don't have any thing loaded or saved on you bb (other than what comes with it), you should NOT HAVE 0 bytes of available memory

  11. #11
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    Quote Originally Posted by djrobmix View Post
    mannnn....

    this is what it says :

    File Free: 0 bytes
    File Total: 64356352 bytes
    Thats your problem! I suggest you take a look at Red's FAQ page and pay special attention to #15 for tips on avoiding this in the future.


    http://blackberryforums.pinstack.com...on_issues.html
    BlackBerry® Certified Support Specialist
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  12. #12
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    Ya beat me to it Gary!

    Definitely need to move some stuff to a Data Card. Songs, pictures, ringtones moved over will free up a lot.
    If I knew where I was going, I might already be there. -- Cross Canadian Ragweed.

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