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ok guys i recently used my pearl to surf the net and now i have ... BlackBerry Pearl forum

  1. #1
    eddysrt4's Avatar
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    Problem with pearl (virus maybe)

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    ok guys i recently used my pearl to surf the net and now i have serious problems !!!!!!
    the pearl is going crazy it clicks buttons by itself and mutes and unmutes while im on a call !!!
    Presses menu everytime i try to dial !!! wtf is going on with it !!!
    i tryed to wipe it twice and nothing .... i think its a bug in the internal memory ?
    anyone have this issue ?

  2. #2
    reddog187's Avatar
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    Re: Problem with pearl (virus maybe)

    Hey eddy, I doubt that it's a virus, just maybe something went corrupt. What have you installed lately and what OS are you on?

  3. #3
    ktorres1120's Avatar
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    Re: Problem with pearl (virus maybe)

    I don't think you have a virus. When you say "Wipe" does that mean you've done a battery pull or have done a security wipe? And maybe the answers to Red's questions above can help determine the cause also.

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    glehman85's Avatar
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    Re: Problem with pearl (virus maybe)

    may need to wipe clean and install a fresh OS

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    Re: Problem with pearl (virus maybe)

    my pearl was stuck on the little up arrow to make caps and stuff... Did a soft reset not even battery pull... Everything's back to normal...

    I'll use a line we tell our customers ... "As with all electronics, sometimes you just have to reset."


    Could be deeper than that too though. LOL

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