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Has anyones Pearl's trackball stop working? Or when someone calls it mutes randomly throughout the ... BlackBerry Pearl forum

  1. #1
    Alika4288's Avatar
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    Problem

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    Has anyones Pearl's trackball stop working? Or when someone calls it mutes randomly throughout the conversation, also, when click in the pearl it doesnt work. Has anyone ever had these problems, if so, is there a way of fixing them, or should i just exchange it because its under the one year warranty? Thank You

  2. #2
    jrockett's Avatar
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    Re: Problem

    Your trackball might be dirty. Check this thread out on how to clean the trackball.


    Edit: I agree with mike. If its under warranty just return it.
    Last edited by jrockett; 11-09-2007 at 12:16 PM.
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  3. #3
    ffmike's Avatar
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    Re: Problem

    If its under the warranty I would just bring it back. Why take the chance of damaging it trying to clean it?

  4. #4
    RemyKirin's Avatar
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    Re: Problem

    Quote Originally Posted by ffmike View Post
    If its under the warranty I would just bring it back. Why take the chance of damaging it trying to clean it?
    normally I would agree but if it's unlocked i'd say do the cleaning and if that fails and it's not under warranty you can replace the entire trackball unit by buying the part online
    http://cnn.cn/shop/blackberry-810083...ll-p-1857.html

    it's actually really simple to take apart or clean.

  5. #5
    Yogich's Avatar
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    Re: Problem

    ~via BB (wap.pinstack.com)~
    I was a little afraid of the process --im all thumbs. I have done the cleaning twice, now. Just take care, and do it under bright lighting.

  6. #6
    organic_matter's Avatar
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    Re: Problem

    MAKE SURE YOU DONT BEND THE METAL RETAINING RING!!!!!!


    Thats was my only problem.....

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