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Just got the Pearl: Why is it that the emails in my phone are not ... BlackBerry Pearl forum

  1. #1
    sandyforever's Avatar
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    Please Help with Email Reconcilation

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    Just got the Pearl:

    Why is it that the emails in my phone are not marked as read even when they are read on my PC? What kind of reconcilation steps do I have to do to make it update read mails automatically? I clicked on "Reconcile Now" in the menu and nothing happens.

    I am able to delete emails from my phone and PC by clicking on delete from "handheld and server"
    I am running on MS Exchange.
    I have the desktop software installed.

  2. #2
    cherrichiodo's Avatar
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    Re: Please Help with Email Reconcilation

    are you using BES or BIS?

  3. #3
    sandyforever's Avatar
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    Re: Please Help with Email Reconcilation

    no idea.
    how do i check?

  4. #4
    cherrichiodo's Avatar
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    Re: Please Help with Email Reconcilation

    - typically -

    BES - your company gave you the pearl and is paying for it - wireless syncing with your company server

    BIS - you bought it, you paid for it, its personal

  5. #5
    sandyforever's Avatar
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    Re: Please Help with Email Reconcilation

    It's BES. Running through company's MS Exchange Server.
    So what do i need to do so that the emails on my BB will be marked read when i open them from the PC?

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