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This morning, my Pearl rebooted itself without warning and now all it does is go ... BlackBerry Pearl forum

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    barbuser's Avatar
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    Thumbs down Please Help! Pearl won't Reboot!

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    This morning, my Pearl rebooted itself without warning and now all it does is go between starting up and rebooting. It goes to red light and clocks for about a second and then goes to red light and starts to reboot again. It does this over and over without ever completing the reboot process. What should I do? How should I proceed?

  2. #2
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    Re: Please Help! Pearl won't Reboot!

    Have you tried the battery pull soft reset? While the phone is still on, pull out the battery, wait for 20 seconds, replace the battery and let the phone restart.

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    Re: Please Help! Pearl won't Reboot!

    same problem has happened to me please help!!

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    Re: Please Help! Pearl won't Reboot!

    tried that didnt work same thing happens hour glass goes on and off wont even allow to shut the system down

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    Re: Please Help! Pearl won't Reboot!

    yes, I have pulled the battery and tried and reset. When I reinstall the battery, it tries to boot but after the screen comes on, it clocks for about a second and then turns off and attempts to boot again. This seemed to start after I vistited the CrackBerry site. Could I have caught a virus? Anyone have any suggestion to recover?

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    Re: Please Help! Pearl won't Reboot!

    THe Next thing would be to either, reinstall the software on teh device or upgrade it depending on what carrier you are with and what software version you are on. Blackberrys are very software driven.
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    Re: Please Help! Pearl won't Reboot!

    any step by step as to reinstalling the software on the device

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    Re: Please Help! Pearl won't Reboot!

    I would like to reinstall the OS, but I cannot connect to DM as the unit won't stay on. As stated it continuously goes through the start up and shut down. Any work around to reinstall OS?

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    Re: Please Help! Pearl won't Reboot!

    this might sound stupid..but while you do a battery pull, also remove your sim from the tray, put it back in after 30 secs, then put the battery back in. lemme know if it works.

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    Re: Please Help! Pearl won't Reboot!

    Thank you for your suggestion. I tried pulling the SIM and battery. No luck.....any other possibilities to restall OS?

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    Re: Please Help! Pearl won't Reboot!

    ~via BB (wap.pinstack.com)~
    Try the procedure in this thread.

    http://blackberryforums.pinstack.com...uter_wont.html

    Rcbjr

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    Re: Please Help! Pearl won't Reboot!

    tried to reinstall OS cant get by the security area wont accept my password any suggestions

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    Re: Please Help! Pearl won't Reboot!

    Quote Originally Posted by dhector
    tried to reinstall OS cant get by the security area wont accept my password any suggestions

    Type the wrong PW 10 times... That will wipe the PW protection (and everything else) of the BB, and then try following Richard's post above...
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    Re: Please Help! Pearl won't Reboot!

    ~via BB (wap.pinstack.com)~ I had this happen to me a week ago. I tried everything but unfortunately I had to get a new Pearl. Hope the suggestions work for you before having to do this.

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    Re: Please Help! Pearl won't Reboot!

    Quote Originally Posted by Rcbjr
    ~via BB (wap.pinstack.com)~
    Try the procedure in this thread.

    http://blackberryforums.pinstack.com...uter_wont.html

    Rcbjr
    Tried per the thread you quoted. No luck. Also tried the javaloader suggestion......No luck.....Thank you for trying to help me!!!

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