Page 3 of 3 FirstFirst 123
Results 31 to 43 of 43

Originally Posted by Rcbjr Do you have a folder C://program_files/common_files/Research_in_Motion/Shared/loader_files? If so what does it ... BlackBerry Pearl forum

  1. #31
    arigold's Avatar
    arigold no está en línea Stack level 2
    Join Date
    May 2007
    PIN/ID
    23dfdf80
    Posts
    53

    Re: Please help me downgrade...

    Advertisement



    Quote Originally Posted by Rcbjr
    Do you have a folder C://program_files/common_files/Research_in_Motion/Shared/loader_files? If so what does it contain. If not, then you have not correctly installed the handheld file or you installed it in a different location some how.

    Hope this helps.
    Rcbjr
    ~via My BB Curve (wap.pinstack.com)~
    I do not have that file folder. What could install incorrectly??? Its an automatc install?!

  2. #32
    cherrichiodo's Avatar
    cherrichiodo no está en línea PINStacked!
    Join Date
    Aug 2006
    PIN/ID
    ATA
    Posts
    17,164

    Re: Please help me downgrade...

    its not an automatic installation. that is kind of what we have been trying to tell you. you download it to your pc, then double click the application and run the installation wizard. it HAS to be installed on your PC arigold...i think that is where the disconnect here is

  3. #33
    arigold's Avatar
    arigold no está en línea Stack level 2
    Join Date
    May 2007
    PIN/ID
    23dfdf80
    Posts
    53

    Re: Please help me downgrade...

    Quote Originally Posted by cherrichiodo
    its not an automatic installation. that is kind of what we have been trying to tell you. you download it to your pc, then double click the application and run the installation wizard. it HAS to be installed on your PC arigold...i think that is where the disconnect here is
    Seriously, I have done this step a dozen times. There is no disconnect. I have run that install for .73 a dozen times. Once again, I have both DOWNLOADED and INSTALLED the program (.73) at least 3 times and I am still unable to find that file folder, the apploader in the RIM Directory.

    Once again, I am following the steps as they have been described and I am still unable to perform the downgrade. So what else am I missing??

    Why can I not get my pc or desktop manager to recognize the install of the new os? That is my problem?

  4. #34
    Rcbjr's Avatar
    Rcbjr no está en línea Stack Pro
    Join Date
    May 2006
    PIN/ID
    PM - Ask
    Posts
    14,848

    Re: Please help me downgrade...

    What is the exact filename of the OS file you have downloaded and installed? Do you get an error when you install the OS file?

    What sub folders do you have in the C://program_files/common_files/research_in_motion folder.

    Rcbjr
    ~via My BB Curve (wap.pinstack.com)~

  5. #35
    GaryF's Avatar
    GaryF no está en línea Stack Moderator
    Join Date
    May 2007
    Posts
    5,432

    Re: Please help me downgrade...

    Cherri, rcb, SOOOO glad the calvary showed up - this one has had me stumped all day!
    BlackBerry® Certified Support Specialist
    The Shark Tank

  6. #36
    arigold's Avatar
    arigold no está en línea Stack level 2
    Join Date
    May 2007
    PIN/ID
    23dfdf80
    Posts
    53

    Re: Please help me downgrade...

    Quote Originally Posted by Rcbjr
    What is the exact filename of the OS file you have downloaded and installed? Do you get an error when you install the OS file?

    What sub folders do you have in the C://program_files/common_files/research_in_motion folder.

    Rcbjr
    ~via My BB Curve (wap.pinstack.com)~
    Ok I have

    Action Engine
    Connectors
    Data Migration Wizard
    Pumatech Desktop Setup
    Template
    Transaction Manager

    various other files

    No errors, no nothing, everything seems to install as it should. Desktop manager installs properly and so does the .73 software, its just not there after its installed. Its like it installs and goes nowhere.

    Gary, Cherri, RCBjr let me say thanks....thanks beyond words

    I'll thank you guys a few dozen more times if you help me succeeed!!

    Theres free chocolate to whoever gets this working for me!

  7. #37
    GaryF's Avatar
    GaryF no está en línea Stack Moderator
    Join Date
    May 2007
    Posts
    5,432

    Re: Please help me downgrade...

    HUH - I have 5 folders:
    AppLoader
    Modem Drivers
    USB Drivers
    BBBI Drivers
    RimDeviceManager
    NO files
    BlackBerry® Certified Support Specialist
    The Shark Tank

  8. #38
    Rcbjr's Avatar
    Rcbjr no está en línea Stack Pro
    Join Date
    May 2006
    PIN/ID
    PM - Ask
    Posts
    14,848

    Re: Please help me downgrade...

    Quote Originally Posted by arigold
    Ok I have

    Action Engine
    Connectors
    Data Migration Wizard
    Pumatech Desktop Setup
    Template
    Transaction Manager

    various other files

    No errors, no nothing, everything seems to install as it should. Desktop manager installs properly and so does the .73 software, its just not there after its installed. Its like it installs and goes nowhere.

    Gary, Cherri, RCBjr let me say thanks....thanks beyond words

    I'll thank you guys a few dozen more times if you help me succeeed!!

    Theres free chocolate to whoever gets this working for me!
    Now, we're getting somewhere, those folders are in C:\Program Files\Research In Motion\BlackBerry on my machine, not the one I posted, C:\Program Files\Common Files\Research In Motion

    What files are there.

    Rcbjr.
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
    Links to Usefull KB Articles

  9. #39
    arigold's Avatar
    arigold no está en línea Stack level 2
    Join Date
    May 2007
    PIN/ID
    23dfdf80
    Posts
    53

    Re: Please help me downgrade...

    Quote Originally Posted by Rcbjr
    Now, we're getting somewhere, those folders are in C:\Program Files\Research In Motion\BlackBerry on my machine, not the one I posted, C:\Program Files\Common Files\Research In Motion

    What files are there.

    Rcbjr.
    Hahahahahahahaha I LOVE YOU!!!!!!!!!!!!!!!!

    How could I have been so stupid!!!

    Ok its updating right now...i"ll post back in 20 or so and let you guys know if it gives me the right software. It did prompt for a downgrade and I deleted the vendor.xml file. Hot damn!!!

    Seriously, I feel stupid but damn you guys are good!!!

    I'll post back soon.

  10. #40
    kayos72's Avatar
    kayos72 no está en línea Stack level 7
    Join Date
    Oct 2006
    PIN/ID
    ask me
    Posts
    3,504

    Re: Please help me downgrade...

    tippin my cocktail to RC on this one!!
    Great troubleshoot!!!!!
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  11. #41
    arigold's Avatar
    arigold no está en línea Stack level 2
    Join Date
    May 2007
    PIN/ID
    23dfdf80
    Posts
    53

    Re: Please help me downgrade...

    Quote Originally Posted by kayos72
    tippin my cocktail to RC on this one!!
    Great troubleshoot!!!!!
    Less troubleshooting, more calling me out for stupidity!!!

    So much for my mensa membership....

    Thanks so much RC and the rest of you guys, you just proved one of the many reasons why this forum is the best blackberry source around!!

  12. #42
    kayos72's Avatar
    kayos72 no está en línea Stack level 7
    Join Date
    Oct 2006
    PIN/ID
    ask me
    Posts
    3,504

    Re: Please help me downgrade...

    nope it's all good
    we all generally care!
    we want to make sure every BB is up to the task
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  13. #43
    Rcbjr's Avatar
    Rcbjr no está en línea Stack Pro
    Join Date
    May 2006
    PIN/ID
    PM - Ask
    Posts
    14,848

    Re: Please help me downgrade...

    Sometimes you just have to SLOW down. Rushing around in a panic, you miss that one little phrase and nothing works.

    Been there, done that
    Rcbjr
    ~via My BB Curve (wap.pinstack.com)~

Page 3 of 3 FirstFirst 123

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •