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Just bought my first BB and got the Pearl. Love everything about it except I ... BlackBerry Pearl forum

  1. #1
    liam.davey's Avatar
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    Please help - Address book issues!!

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    Just bought my first BB and got the Pearl. Love everything about it except I can't get it to recognise my addresses?

    I have copied my sim contacts onto the phone and I have imported my Outlook contacts onto the phone but all I get is at the top of the screen "no addresses", then below all my addresses listed.

    So as a result it will not find any numbers I want to call and I have to go through manually to find the number (which by the way is a real bore as the list seems to split up all the addresses from the sim and outlook?) or list any email addresses when I try to send an email so I have to manually type them out!!

    Please i would appreciate any help here, someone told me to go to the menu and save the numbers but there is no option for that????

  2. #2
    jloverg's Avatar
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    Re: Please help - Address book issues!!

    if you have everything save on the SIM card all you have to do is just click on the address book and click on copy sim book

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    jloverg's Avatar
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    Re: Please help - Address book issues!!

    by the way Welcome to Pinstack fill free to ask any question no Question is ridiculous arround here

  4. #4
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    Re: Please help - Address book issues!!

    Hi there, thanks but i did that and it still doesn't seem to recognise any of my addresses?

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    Re: Please help - Address book issues!!

    try to see if you could pull up the SIM book

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    Re: Please help - Address book issues!!

    Welcome liam.davey!

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    jloverg's Avatar
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    Re: Please help - Address book issues!!

    Copying a contact – SIM card to phone
    To copy a contact from the SIM card to the phone, perform the following steps:
    1. At the Home screen, press the Menu key.
    2. Scroll to the Address Book icon and click the trackball.
    3. Press the Menu key.
    4. Scroll to SIM Phone Book and click the trackball.
    5. Press the Menu key.
    6. Scroll to Copy All to Address and click the trackball.

  8. #8
    jloverg's Avatar
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    Re: Please help - Address book issues!!

    i hope that help

  9. #9
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    Re: Please help - Address book issues!!

    kind of! But now I can't see any of my outlook email addresses and contacts!

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    jloverg's Avatar
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    Re: Please help - Address book issues!!

    are they on the SIM card also or how did you save them

  11. #11
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    Re: Please help - Address book issues!!

    I can see all addresses but tapping in say the letter a for some reason brings up the s's!! This is really annoying!

  12. #12
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    Re: Please help - Address book issues!!

    i have some saved from my old motorola L6 but alot are from Outlook. Which by the way when I sync'd have put all my L6 contacts onto outlook - so I re-organised them in Outlook in the hope that it work. But no joy!

  13. #13
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    Re: Please help - Address book issues!!

    thanks for the welcome! You don't know how I can get my address book to be recognised by my pearl do you?

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    jloverg's Avatar
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    Re: Please help - Address book issues!!

    i try everything i couldn't get it let me check with somebody else

  15. #15
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    Re: Please help - Address book issues!!

    I assume you're NOT in an Enterprise setup.

    First, I'd suggest wiping all addresses out of your BB Address Book.

    Download and install Desktop Manager 4.2 SP1 directly from RIM. Unless you need foreign language support, get the English version - it's 45Mb vs. 162 for Multilanguage!

    Now set it up to sync your Outlook Address Book (and whatever else) using Desktop Manager.

    Now, from the Address Book Menu, select SIM Phone Book, and copy individual entries as needed.
    .
    JerryD

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