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I can not log on blackberry internet service...i go to new account end i type ... BlackBerry Pearl forum

  1. #1
    blackdyno's Avatar
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    pleas help....BIS

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    I can not log on blackberry internet service...i go to new account
    end i type "pin" end "imei" i give mesages "this blackberry is registered with a different service provider.Please re-register this blackberry and verify the URL matches the one provided by your service provider"....pleas help...

  2. #2
    k4m's Avatar
    k4m
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    Re: pleas help....BIS

    have u bought used bb or new one?

    BTW love your country
    Last edited by k4m; 07-21-2007 at 06:34 AM.

  3. #3
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    Re: pleas help....BIS

    uset bb from t-com deutscland....
    Last edited by blackdyno; 07-21-2007 at 09:14 AM.

  4. #4
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    Re: pleas help....BIS

    So you have to contact with the seller and ask him to delete his PIN and IMEI and close BIS account. After that you can activate your account.

  5. #5
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    Re: pleas help....BIS

    I can not contact the seler,i dont now hoo
    open BIS account....

  6. #6
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    Re: pleas help....BIS

    Quote Originally Posted by blackdyno
    I can not contact the seler,i dont now hoo
    open BIS account....
    previous owner has to close his BIS account on your bb,
    than you have to buy BIS service at your carrier and create new account.

    If you can't contact with the seller maybe someone from pinstack works at RIM or T-com and can help you...
    good luck.

  7. #7
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    Re: pleas help....BIS

    thanks....

  8. #8
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    Re: pleas help....BIS

    I find previous BIS,how i can close accaunt......

  9. #9
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    Re: pleas help....BIS

    Quote Originally Posted by blackdyno
    I find previous BIS,how i can close accaunt......
    blackdyno, i think that you cannot close/delete this account but T-com has to do it.
    but i'm not an expert so i'm not sure.

    maybe someone more experienced can give piece of advice?
    Last edited by k4m; 07-22-2007 at 07:05 AM.

  10. #10
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    Re: pleas help....BIS

    ~via BB (wap.pinstack.com)~

    You don't necessarily have to close that account. Just change the device info for it. Then your device's info will not be associated with it.

  11. #11
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    Re: pleas help....BIS

    Quote Originally Posted by blackdyno
    I can not log on blackberry internet service...i go to new account
    end i type "pin" end "imei" i give mesages "this blackberry is registered with a different service provider.Please re-register this blackberry and verify the URL matches the one provided by your service provider"....pleas help...

    i entered the same things and got the same message...i don't know how to fix it either but i'm looking for answers...i bought mine new...what do i do?

  12. #12
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    Re: pleas help....BIS

    Quote Originally Posted by alfairly
    i entered the same things and got the same message...i don't know how to fix it either but i'm looking for answers...i bought mine new...what do i do?
    If you got the same message, then you either entered the information incorrectly or you were sold a used device under false pretenses.
    Russcrypto

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  13. #13
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    Re: pleas help....BIS

    i'm pretty sure it was new...but i'm sure the pin is correct, but is the IMEI the same as the ESN?

  14. #14
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    Re: pleas help....BIS

    Quote Originally Posted by alfairly
    i'm pretty sure it was new...but i'm sure the pin is correct, but is the IMEI the same as the ESN?
    Negative ghost rider. The IMEI is not the same as the ESN. The IMEI can be found by going to optioins (the wrench symbol) > status. It is listed at the bottom of the list.
    Russcrypto

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  15. #15
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    Re: pleas help....BIS

    oh okay, but where can i find the ESN? thanks for your help by the way

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